Level: InitiatedPosts: 4Hi,
The option background to change profile background has vanished from my site. The plugin is installed and active but the option is no longer visible. This happened prior to updating WP to 4.7.4. Any ideas or known conflicts that could cause this? Thanks in advance!jb
WordPress Version: 4.7.4
PHP Version: 5.4.45
MySQL Version: 5.5.51-38.2
Web Server: ApacheWordPress URL: http://joyspace.yournewdev.com
Home URL: http://joyspace.yournewdev.comContent Directory: /home/yournewd/public_html/joyspace/wp-content
Content URL: http://joyspace.yournewdev.com/wp-content
Plugins Directory: /home/yournewd/public_html/joyspace/wp-content/plugins
Plugins URL: http://joyspace.yournewdev.com/wp-content/plugins
Uploads Directory: /home/yournewd/public_html/joyspace/wp-content/uploadsCookie Domain: Disabled
Multi-Site Active: NoPHP cURL Support: Yes
PHP GD Support: Yes
PHP Memory Limit: 256M
PHP Memory Usage: 52.52M (21%)
PHP Post Max Size: 64M
PHP Upload Max Size: 64MWP Options Count: 353
WP Options Size: 452.92kb
WP Options Transients: 2WP_DEBUG: Disabled
SCRIPT_DEBUG: Disabled
SAVEQUERIES: Not set
AUTOSAVE_INTERVAL: 60
WP_POST_REVISIONS: 1Operating System: Windows
Browser: Google Chrome 57.0.2987.133
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36Active Theme:
– West 1.11
http://athemes.com/theme/westActive Plugins:
– Adminimize 1.11.2
https://wordpress.org/plugins/adminimize/– All In One WP Security 4.2.7
https://www.tipsandtricks-hq.com/wordpress-security-and-firewall-plugin– BP Custom Background for User Profile 1.0.7
http://buddydev.com/plugins/bp-custom-background-for-user-profile/– BP Simple Front End Post 1.3.0
https://buddydev.com/plugins/bp-simple-front-end-post/– Bp Stickers 1.4
http://Webcaffe.ir– BuddyBlog 1.1.8
https://buddydev.com/plugins/buddyblog/– BuddyPress 2.8.2
https://buddypress.org/– BuddyPress cover 2.1.4.2
http://webcaffe.ir– Custom Login Page Customizer 1.1.0
https://themeisle.com/plugins/login-customizer/– Edit Howdy 1.0.3
http://wordpress.org/extend/plugins/edit-howdy/– File Manager 4.1.5
– Hide Admin Bar From Front End 1.0.0
https://aftabhusain.wordpress.com/– Maintenance Page 1.0.8
http://themegrill.com/maintenance-page/– Page Builder: Live Composer – drag and drop website builder (visual front end site editor) 1.2.9
https://www.livecomposerplugin.com– Paid Memberships Pro 1.8.13.6
http://www.paidmembershipspro.com– SB Welcome Email Editor 4.8
http://www.sean-barton.co.uk– Secondary Title 1.9.1
http://www.koljanolte.com/wordpress/plugins/secondary-title/– Shortcodes Ultimate 4.9.9
http://gndev.info/shortcodes-ultimate/– Simple Buddypress Profile Privacy 0.7.5
http://justin-hansen.com/buddypress-profile-privacy– Simple CSS 0.4
https://generatepress.com– String Locator 2.1.2
http://www.clorith.net/wordpress-string-locator/– SysInfo 1.1.0
http://wordpress.org/extend/plugins/sysinfo/– WP Emoji One 0.6.0
http://labs.monchito.net/wp-emoji-one/– WP Users Media 4.0.0
–- (BuddyDev Team)Posts: 25513
Hi Jason,
I tried the plugin with WordPress 4.7.4, BuddyPress 2.8.2 and the West Theme 1.11 and I don’t see any issue.It is most probably caused by some other code or css. If you can provide me temporary guest access to your site, I should be able to isolate it and help you.
Thank you
brajesh - Level: InitiatedPosts: 4This reply has been marked as private.
- (BuddyDev Team)Posts: 25513
Thank you.
I will update you again today. - (BuddyDev Team)Posts: 25513
When I visit my profile, i don’t see any option to update the profile, change cover or avatar!
how do you change the background there? - Level: InitiatedPosts: 4
That’s the problem. Those options existed previously and now they are gone.
- (BuddyDev Team)Posts: 25513
I am sorry but I don’t see the edit profile option too? Do you mean you have lost the edit profile option too?
- Level: InitiatedPosts: 4
Correct.
- (BuddyDev Team)Posts: 25513
Ok,
I checked and I see the problem.
You have almost all the BuddyPress component disabled. That’s why none of the plugins are working properly.Please visit Settings->BuddyPress and enable the Profile component.
That will make profile edit/change background etc working.
Regards
Brajesh - Level: InitiatedPosts: 4
That was it! I didn’t have Extended Profiles selected! Everything is back to the way it should be! Thanks so much for assisting me with this in such a timely manner! I’m scheduled to present this demo site to the client in 5hrs and you just saved my life!!!
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