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Recent Visitors notification issues

  • Participant
    Level: Yogi
    Posts: 1112
    calu on May 28, 2020 at 9:34 am #30281

    Hi Brajesh, I’m still having problems with my Recent Visitors notification counter. The counter does not update, and it does not match the actual visits. I changed the settings ‘Only notify on new visits? Yes to No. but no changes.

    I have changed my theme to rule out settings in my functions.php, but with same result. Am I the only user experiencing issues with the Visitors counter

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 28, 2020 at 9:36 am #30282

    Hi Carsten,
    Which version of Recent visitors are you using? is it the latest version?

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1112
    calu on May 28, 2020 at 9:41 am #30285

    Hi Brajesh, it’s Version 1.6.3, and I think the issues came after this update

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 28, 2020 at 9:44 am #30286

    Hi Carsten,
    We did change the way counting was done.

    1. Are you using any custom code for showing count? Please share.
    2. What is the issue with notification? If you set to Only new, does it keep repeating notifications from the same user?

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1112
    calu on May 28, 2020 at 10:05 am #30288
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  • Participant
    Level: Yogi
    Posts: 1112
    calu on May 28, 2020 at 10:17 am #30290
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  • Participant
    Level: Yogi
    Posts: 1112
    calu on June 2, 2020 at 9:15 am #30380
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  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on June 2, 2020 at 2:19 pm #30384
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  • Participant
    Level: Yogi
    Posts: 1112
    calu on June 2, 2020 at 4:04 pm #30388
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  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on June 2, 2020 at 4:12 pm #30389
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