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Recent Visitors notification issues

  • Participant
    Level: Guru
    Posts: 995
    calu on #30281

    Hi Brajesh, I’m still having problems with my Recent Visitors notification counter. The counter does not update, and it does not match the actual visits. I changed the settings ‘Only notify on new visits? Yes to No. but no changes.

    I have changed my theme to rule out settings in my functions.php, but with same result. Am I the only user experiencing issues with the Visitors counter

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 21785
    Brajesh Singh on #30282

    Hi Carsten,
    Which version of Recent visitors are you using? is it the latest version?

    Regards
    Brajesh

  • Participant
    Level: Guru
    Posts: 995
    calu on #30285

    Hi Brajesh, it’s Version 1.6.3, and I think the issues came after this update

  • Keymaster
    (BuddyDev Team)
    Posts: 21785
    Brajesh Singh on #30286

    Hi Carsten,
    We did change the way counting was done.

    1. Are you using any custom code for showing count? Please share.
    2. What is the issue with notification? If you set to Only new, does it keep repeating notifications from the same user?

    Regards
    Brajesh

  • Participant
    Level: Guru
    Posts: 995
    calu on #30288
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  • Participant
    Level: Guru
    Posts: 995
    calu on #30290
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  • Participant
    Level: Guru
    Posts: 995
    calu on #30380
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  • Keymaster
    (BuddyDev Team)
    Posts: 21785
    Brajesh Singh on #30384
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  • Participant
    Level: Guru
    Posts: 995
    calu on #30388
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  • Keymaster
    (BuddyDev Team)
    Posts: 21785
    Brajesh Singh on #30389
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