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Resent visitors counter does not update

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:21 pm #26393

    Hi Brajesh, I have two issues with the visit counter in the visitor tab.

    A user has a visit count of 17

    1. when he check some of the visits the visit counter does not update but still displays 17, even after navigating around.

    2. 17 visits, but only 10 visitors. In my opinion the counter should only register the visits from the same user once in every session.

    I hope you will look into this, thanks

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on November 11, 2019 at 10:24 pm #26394

    Hi Carsten
    Thank you for the topic.

    The visit count is the number of users who visited that user. It is not how many other users he/she visited.

    I think that is the confusion here.

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:25 pm #26395

    No I perfectly understand how it works, it’s the incoming visits of course

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:34 pm #26396

    When the user enters the resent visitors list, and enter visitors profiles from there, the counter should count down accordingly, isn’t it how it surpossed to work?

    Actually, the counter should reset to zero, when the resent visitor list is entered, even without having to enter visitors profiles individually.

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on November 11, 2019 at 10:36 pm #26397

    Hi Carsten,
    This is not how it works.

    Are you referring to the visit count in the directory/profile(members list page?)

    If User X is checking the recent visitor, The count against user Y shows how many times Y visited X.

    Isn’t that happening?

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:41 pm #26398

    I’m referring to the visitor tab I added to the user profile tabs.

    Yes it does, but I expected the counter to reset, after user X has visited user Y

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:42 pm #26399
    This reply has been marked as private.
  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:44 pm #26400

    It makes no sense keeping the total amount of visits in the counter, the excitement for the user is to see new visits see the counter go from zero to 5 …

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:46 pm #26401

    Exactly like the messages, here the counter adjusts after a message has been read

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 11, 2019 at 10:47 pm #26402

    One more thing, if the counter never resets, suddenly the user will have three digits in the counter

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