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[Resolved] rtMedia not loading in comments

  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38703

    rtMedia feature “Allow user to comment on uploaded media” is checked off, but Community Builder theme is not loading media in comments.

    They don’t load even though all plugins except BuddyPress and rtMedia have been deactivated. But when switching to default WordPress theme, the images load fine.

    When I activate the Community Builder theme, they don’t load at all.

  • Keymaster
    (BuddyDev Team)
    Posts: 19322
    Brajesh Singh on #38704

    Hi Lisa,
    Thank you for using the theme.
    We did add compatibility with rtMedia for posting to activity in our latest version, I am not sure if we have compatibility with their commenting options yet.

    Please allow us to check and get back to you in next 1-2 days. We will add support if feasible.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38706

    Ok, thank you! It’s SUPER IMPORTANT that my site has this capability.

  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38729

    Also, your Profanity Filter plugin is interfering with rtMedia as well. Code is showing up on top of and below images like so:

    <**v class="rtmedia-activity-container"><**v class="rtmedia-activity-text"> I was named after a Deal or No Deal contestant. He won $25.
    <**v class="rtmedia-item-thumbnail">

    THE IMAGE

    class="rtmedia-item-title">
    20210304_124647
  • Keymaster
    (BuddyDev Team)
    Posts: 19322
    Brajesh Singh on #38730

    Hi Lisa,
    Thank you.

    1. There is an issue with the rtmedia comment and Community Builder. I am working on a solution. Hoping to push it by tomorrow.

    2. Is there any chance you have added “di” in the banned words? Can you please share me the list of the profanity words as a private/public reply here.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38732
  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38733

    Let me know which word it is, and I’ll delete it from the list.

  • Keymaster
    (BuddyDev Team)
    Posts: 19322
    Brajesh Singh on #38734

    Thank you.

    it is the “div” word which is causing this. Please delete it.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 29
    Lisa Lagrou on #38735

    Thank you, profanity filter works now!

  • Keymaster
    (BuddyDev Team)
    Posts: 19322
    Brajesh Singh on #38740

    Hi Lisa,
    Thank you for confirming.

    I have fixed the issue with rtMedia and Community Builder pro now. Will release it tomorrow after doing a few tests.

    Thank you
    Brajesh

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This topic is: resolved