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"Select Files" button not working on ipad and iphones for upload

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  • Participant
    Gareth Green on #10452

    Hi, the “Select File” button does nothing on ipad and iphones? I have tested on a desktop – all seems fine, I have also tested in firefox on a desktop using the developer responsive tools and any iphone or ipad the button does not work. Nexus works? From what I can see it is saying this.uploader is undefined on those devices in plugins/mediapress/assets/js/uploader.js?ver=4.7.5 line 327

    i.e this.uploader.settings.multipart_params[ key ] = value;

    I am on Version 1.1.2 but on a live environment so was really not wanting to upgrade just yet.
    I have also tried on my iphone and the button does not work?

    Help please.

    Cheers
    Nash

  • Keymaster
    (BuddyDev Team)
    Posts: 21520
    Brajesh Singh on #10457

    Hi Nash,
    My apologies for the inconvenience.

    I don’t own ios device, so I may need help with it.

    Can you please enable twentyseventeen theme and let me know if the problem exists or not? In one other thread, we had the report that this does not happen with the default WordPress theme.

    Please let me know and I will look further into it.

    Thank you
    Brajesh

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