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[Resolved] Single Premium Plugin updates

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  • Participant
    Level: Enlightened
    Posts: 89
    Bruno Verrier on October 17, 2020 at 8:42 pm #33982

    Hello Brajesh,

    I have some Buddydev plugins I bought as standalone version. I saw that I need now to buy the full plugins package to keep my licence active? The fact is I don’t need all the plugins offered in the pack, what should I do?
    Thank you for answering.
    Bruno

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on October 18, 2020 at 6:00 am #33988

    Hi Bruno,
    Thank you fro purchasing from us.

    I am sorry, there is no need to buy the full package. If you show it, It might be our mistake. Please let me know the steps you followed when you got this notice.

    You only need to re-purchase the plugin. We are also working on the site to add renew option next to plugins soon(It is same as repurchasing).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 89
    Bruno Verrier on January 26, 2021 at 9:48 pm #35799

    Hi Brajesh,
    to renew my standalone plugins, I have to buy them again?
    Do you have special discount for renew or not?

    Thank You
    Bruno

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on January 26, 2021 at 10:42 pm #35803

    Hi Bruno,
    Thank you for the question.

    Yes, at the moment, you will need to re purchase them.

    We do not offer discount for individual plugins renewal currently. For membership renewals, we do offer discount if requested(until now and we are hoping to make it automatically available from August for all existing members who renew within certain days of expiring).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 89
    Bruno Verrier on January 26, 2021 at 10:45 pm #35805

    Thank you for answering

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on January 26, 2021 at 10:46 pm #35807

    You are welcome.

    Regards
    Brajesh

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This topic is: resolved