Support Policies

  • Participant
    Level: Enlightened
    Posts: 22
    Anu Sharma on #32

    Hi All,
    Today, we have opened some of our forums for community members( non paid members ). This is an experimental step in the direction to make our support forums more useful for the larger community.

    Please note that we are committed to provide timely support to all BuddyDev paid members. We will keep an eye over the community support forums too, but in the long term, we hope that it will become a self-help community where members can help each other.

    While BuddyDev paid members will have support guarantee, We do not guarantee the same to community members( We will do our bets to accommodate as many requests as we can ) .

    We encourage community support, and we will provide discounts/free premium membership for participating members who are helping in the forums.

    We will make an announcement regarding the community support and its benefits in 2-3 days.

    Thank you

  • Keymaster
    (BuddyDev Team)
    Posts: 23845
    Brajesh Singh on #33

    Thank you for posting that Anu, I was about to do the same. Also, I will be moving it to the Announcement forum.

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