BuddyDev

Search

[Resolved] Suspended users can be messaged from existing message threads

  • Participant
    Level: Enlightened
    Posts: 48
    Nifty on #41572

    Hi Brajesh,

    We’ve noticed that if a user is suspended (through BuddyPress Moderation Tools), other users can reply to the suspended user in existing message threads. If they have the option turned on in their email settings, the suspended user will also get an email notifying them of the new message (although, if the “Block login of suspended user?” option is set to “Yes” they can’t login to reply).

    Is it possible for users to not be able to reply in existing message threads to suspended users (which would also solve the issue of the suspended user getting an email)?

    Thanks.

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2499
    Ravi on #41573

    Hello Nifty,

    Sorry for the inconvenience and thank you for the suggestion. We will check the issue as well as the implementation feasibility and will update you.

    Regards
    Ravi

    • This reply was modified 1 year ago by Ravi.
  • Keymaster
    (BuddyDev Team)
    Posts: 22212
    Brajesh Singh on #41740

    Hi Nifty,
    Thank you for the patience.
    Please upgrade to 1.4.2 and visit dashboard->Moderation->Settings->Suspend and look for this option

    
    Disable message send and receive for the suspended users?
    

    Please select “Yes” and save. It will disable the message send/receive for the suspended user.

    Please let me know if it works or not?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Nifty on #41824

    Hi Brajesh,

    Thanks for all of BuddyDev’s work on this and for getting back to us.

    It does disable the send/receive message feature, however the notice displayed when trying to send a message to a suspended user from an existing message thread breaks the formatting of the page. We’re using the Gwangi theme (if that matters or helps at all) and the notice causes the side widget area to be forced below the message thread.

    We’ve also noticed that suspended user’s profiles are still visible through either the direct URL to their profile, or through the link to their profile in an existing message thread. Is it possible for the suspended user’s profile to not be accessible to other users (similar to the Block User’s plugin feature)?

    Thanks.

  • Keymaster
    (BuddyDev Team)
    Posts: 22212
    Brajesh Singh on #41838

    Hi Nifty,
    Thank you.

    Initially, we had just the login disabled for the suspended user. We have been updating restrictions based on yours and other’s feedback. We will add a visibility restriction option too.

    Please do let me know if you have other suggestions for the suspended users.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Nifty on #41862

    Thanks, Brajesh.

    We appreciate how willing BuddyDev is to take on suggestions and how quickly they’re acted upon. 🙂

    Regarding the formatting of the page being broken when a user tries to message a suspended user in an existing thread; we’re wondering if the removal of the reply text box in the existing message thread (since version 1.4.2) is causing the formatting to break? Can this be remedied?

    Thanks.

  • Keymaster
    (BuddyDev Team)
    Posts: 22212
    Brajesh Singh on #41870

    Hi Nifty,
    Thank you.

    Which theme are you using? Please let me know the theme and the template name and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Nifty on #41883

    Hi Brajesh,

    We’re using Gwangi, and the legacy template pack.

    We’ve created a demo site where you can test it, which is similar to our actual set-up; hopefully this will be helpful. We’ll post the login details in a private reply.

    As the admin, you’ll just need to try to reply to the suspended demo user (“Demo Subscriber”) in the existing message thread. You’ll notice that the sidebar reduces in size and is forced below the message area.

    Thanks.

  • Participant
    Level: Enlightened
    Posts: 48
    Nifty on #41884
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 22212
    Brajesh Singh on #41892

    Hi Nifty,
    Thank you.

    I do have access to the theme. Will do testing and get back to you in next 2 working days.

    Regards
    Brajesh

You must be logged in to reply to this topic.

This topic is: resolved