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[Resolved] The plugin causes a critical site error

  • Keymaster
    (BuddyDev Team)
    Posts: 24722
    Brajesh Singh on November 2, 2022 at 8:45 pm #47187

    Hi,
    Thank you for the reply.

    I am sorry, the ‘HTTP Error’ is a generic message and does not give any pointer about the error. My guess is WordPress is not allowing file due to MIME type. We are delegating the check/upload to WordPress and I don’t see any other reason for it.

    If you can provide some sample media that can help us re-create this issue, I can check and update.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Vladi on November 3, 2022 at 4:08 pm #47196

    I can make a screencast, but how to send it.
    That’s the thing, WordPress accepts all files, but MediaPress only accepts some

  • Keymaster
    (BuddyDev Team)
    Posts: 24722
    Brajesh Singh on November 3, 2022 at 4:52 pm #47197

    Hi Vladi,
    for the audio, I need at least 1 sample file that did not upload. You can share via google drive or any of the free file sharing service.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Vladi on November 3, 2022 at 6:28 pm #47199

    https://drive.google.com/file/d/1xMbR7lpuQTksX-ra46QWqYNgJVeuPWHz/view?usp=share_link

    This file was not accepted by the plugin

    https://drive.google.com/file/d/1T2gC0DlVStJxw_DJe98zAk00ToMwiGAc/view?usp=share_link

    This file was accepted

    • This reply was modified 2 years, 2 months ago by Vladi.
  • Keymaster
    (BuddyDev Team)
    Posts: 24722
    Brajesh Singh on November 3, 2022 at 6:38 pm #47201

    Hi,
    Your first file worked fine for me. I was able to upload as well as play it in the activity stream.

    I was not able to download second file as It has access restrictions but I guess that is not even needed.

    My suggestion is to enable WP_DEBUG an try uploading and sharing the debug log. something on your server could be causing it.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Vladi on November 3, 2022 at 8:17 pm #47202

    I would also think that the problem is in the server or theme or some plugin, but the thing is that, for example through usifai all the files are loaded without errors and through wordpress itself when you add files to the media library everything is also loaded. But there is just some kind of a mystery. If all the mp3 did not download, it would be understandable, but some are loaded, others are not, it’s strange and I can not figure out what it depends, because there must be some reason

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This topic is: resolved