BuddyDev

Search

[Resolved] Unable to access BP Customization board

  • Participant
    Level: Master
    Posts: 497
    Daniel on January 5, 2022 at 8:33 pm #42392
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 497
    Daniel on January 5, 2022 at 8:37 pm #42393
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 6, 2022 at 11:45 am #42401
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 497
    Daniel on January 6, 2022 at 6:57 pm #42406
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 497
    Daniel on January 10, 2022 at 11:39 am #42467

    Hi Brajesh,

    Did you have time to check the site in the meantime by any chance?

    Thank you.

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 11, 2022 at 9:37 am #42486

    Hi Daniel,
    Please check now.

    The issue was some code has set your default theme to ‘default’ which was used in older WordPress.

    The solution was to either update that preference to let WordPress use the current fallback theme or just install the default and keep it there.

    since I was not sure which code has caused it, I installed default, now the customizer will work.

    Please make sure to click on customize on your active theme for better experience.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 497
    Daniel on January 11, 2022 at 7:17 pm #42499

    Hi Brajesh,

    Thank you so much for your awesome work!!! What would I do without you?

    Thanks so much, I can now access the menus and do some CSS adjustments, that’s gonna be cool.

    Happy New Year 2022!

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 11, 2022 at 7:53 pm #42505

    Hi Daniel,
    Happy New Year!

    Thank you for the kind words. I am glad to be of service.

    Regards
    Brajesh

You must be logged in to reply to this topic.

This topic is: resolved