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[Resolved] Unable to access BP Customization board

  • Participant
    Level: Master
    Posts: 375
    Daniel on #42392
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 375
    Daniel on #42393
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 21067
    Brajesh Singh on #42401
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 375
    Daniel on #42406
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  • Participant
    Level: Master
    Posts: 375
    Daniel on #42467

    Hi Brajesh,

    Did you have time to check the site in the meantime by any chance?

    Thank you.

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 21067
    Brajesh Singh on #42486

    Hi Daniel,
    Please check now.

    The issue was some code has set your default theme to ‘default’ which was used in older WordPress.

    The solution was to either update that preference to let WordPress use the current fallback theme or just install the default and keep it there.

    since I was not sure which code has caused it, I installed default, now the customizer will work.

    Please make sure to click on customize on your active theme for better experience.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 375
    Daniel on #42499

    Hi Brajesh,

    Thank you so much for your awesome work!!! What would I do without you?

    Thanks so much, I can now access the menus and do some CSS adjustments, that’s gonna be cool.

    Happy New Year 2022!

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 21067
    Brajesh Singh on #42505

    Hi Daniel,
    Happy New Year!

    Thank you for the kind words. I am glad to be of service.

    Regards
    Brajesh

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This topic is: resolved