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[Resolved] URGENT: Cannot login anymore since installed new plugin upadates.

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 8:28 am #33029

    Hi,

    I have updated to the new Buddypress Plugins versions and since I have upadated the plugins nobody can login anymore on my website.

    Could you please help me on that issue?

    Thank you very much.

    Regards
    Daniel

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 8:29 am #33030
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  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 8:31 am #33031
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  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 9:06 am #33033
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  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 6, 2020 at 9:22 am #33034

    Hi Daniel,
    From the error log, it seems you have recently updated PHP.

    My suggestion will be to make sure all your plugins are updated(revslider, visual composer, bsa-pro-scripteo) and disable buddykit temporarily as they seem to be throwing the errors.

    Let me know if that fixes it?

    PS:- If you have updated, Please make sure to clear all caches(specially if there is any opcache).

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 9:32 am #33037

    Hi Brajesh,

    Thanks for your quick response.

    I have disabled the buddykit plugin but I still cannot login. I also have cleared all caches and the problem persists. No username can login at the moment…

    Might you have any other suggestions?

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 6, 2020 at 9:35 am #33038

    Hi Daniel,
    Can you please provide me a user account and password which is unable to login? I was able to login using the previously provided credential without any issue.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 9:48 am #33042
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  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 6, 2020 at 9:51 am #33043
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  • Participant
    Level: Master
    Posts: 496
    Daniel on September 6, 2020 at 9:55 am #33044

    Hi Brajesh,

    Okay I see, that’s good news 🙂

    I will then delete all browser caches and retry. But if you can login then the site should work fine.

    Thank you for your fast assistance. Very much appreciated!!!

    Have a nice day.

    Regards
    Daniel

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This topic is: resolved