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[Resolved] User unable to change passwords anymore

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 17, 2021 at 9:25 pm #40615

    Hi,

    I have currently a problem that when a user attempts to change his password, then he gets logged out and cannot login neither with the old nor with the new password.

    Thanks for your assistance.

    Regards,
    Daniel

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 19, 2021 at 9:48 am #40625

    Hi,

    sorry to come back on this but do you might have a clue what could cause this? I am running on BP V. 7.3 but cannot update to the new version because then the register form disappears.

    Thank you for your time.

    Regards,
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 19, 2021 at 5:01 pm #40626

    Hi Daniel,
    I am sorry to hear about it. There were change sin BuddyPress 8.0(to allow selecting signup fields) and this needs some change in your theme to make sure the registration page works.

    Please contact the theme author and request them for an update(there was another change that allowed having invites, it may need template update too).

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 25, 2021 at 7:16 am #40699

    Hi Brajesh,

    I am running on Buddypress V 7.3 and not 8.0+.

    As already mentioned my theme author has disappeared and the theme author website is no longer online, also the theme is discontinued for updates.

    How can I manage to make Buddypress new versions work on the website? Would you offer this service to adjust the theme? I cannot switch theme because the website will break (I already tried it).

    If we don’t find a solution I will no longer be able to continue BuddyPress membership after the membership will expire because I cannot update any plugins above BP 7.3.

    It would be fantastic if we could find a solution.

    Regards
    Daniel

  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 25, 2021 at 6:07 pm #40704

    Hi Daniel,
    Thank you for the reply.

    Even though we can help with minor modifications for now, we won’t be able to assist you with keeping your themes updated with each release.

    Better solution is to atleast plan for moving from the current theme to some supported theme. Otherwise, It may be come a security issue in future.

    I appreciate your long term association with us, so I will be glad to assist you with this registration issue but I may not be able to assist in the future updates of the WordPress.

    Please confirm and share the FTP details and I will take care of the upgrade.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 496
    Daniel on September 25, 2021 at 9:55 pm #40707
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  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 27, 2021 at 10:03 am #40725
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on September 29, 2021 at 12:27 am #40750
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 496
    Daniel on September 29, 2021 at 6:24 pm #40754
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 496
    Daniel on September 29, 2021 at 7:03 pm #40755
    This reply has been marked as private.

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