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What occurs when User Deletes a Comment in Moderation

  • Participant
    Level: Initiated
    Posts: 17
    Debbie Lominick on January 19, 2022 at 4:15 pm #42686

    1. We have a post in the moderation queue and select the View link.
    2. The post is opened and shows the content of the post. We click the view button to view within the site (we do this so that we can also view images prior to making the moderation decision). On this specific activity, it says no activity when we view on the site. Does this mean that the user has deleted the post? If so, why would the post still be in the moderation queue?

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on January 20, 2022 at 12:41 am #42694

    Hi Debbie,
    Thank you for the question.

    1. Users can delete posts which are not hidden.
    2. If a post which was reported is deleted by user, we still leave it into the queue. It was deliberately made it this was as we wanted to avoid surprises.

    When a post is reported, there are notifications sent via email. If a user deleted that content and we emptied the queue, It would cause confusion.

    After your post above, I do see that leaving it in queue without extra information is not helpful either. Will it be better if we added a label that the content deleted by user?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 17
    Debbie Lominick on January 20, 2022 at 3:18 pm #42722
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  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on January 21, 2022 at 10:44 pm #42748
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  • Participant
    Level: Initiated
    Posts: 17
    Debbie Lominick on February 1, 2022 at 4:21 pm #42920
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  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on February 3, 2022 at 12:34 am #42957
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  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on February 4, 2022 at 12:39 am #42990

    Hi Debbie,
    Please upgrade to 1.4.8 and it will show the message [Deleted Content] to the moderators for deleted contents.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 17
    Debbie Lominick on February 8, 2022 at 7:41 pm #43078

    Hey! How do I access 1.4.8? I don’t see an update within our WP Plugin Dashboard and when I log into BuddyDev, the latest plugin that I can download is 1.4.7. Thanks!

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on February 9, 2022 at 3:45 am #43086

    Hi Debbie,
    I am sorry. That would be 1.4.7 not 1.4.8.

    Please try 1.4.7

    Regards
    Brajesh

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