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  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56244

    Hi,
    I am not sure but it seems there is something causing issue with database write. The reports are not being saved at all(Is there any chance the database crashed earlier? That might mark some tables read only).

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56243

    Hi Kim,
    Thank you for being a valuable member.

    Our subscription do not renew automatically. If you do not renew them manually in future, they will expire when your current subscription ends.

    Hope that helps.
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56239

    Thank you.
    I was able to re-create the issue. The problem is with report saving.

    may I Install Query Monitor plugin temporarily to test what is causing this. It is some database query failing.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56237
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56235

    Thank you.
    Yes, Please use the private reply.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56233

    Hi,
    Thank you for reporting the issue. I am sorry for the experience.

    1. There was a problem. Please try again later :- The issue happen if the report could not be saved in to the database.

    Can you please provide me temporary access as a reporter to allow me see what the response(ajax response is). That will help greatly with the troubleshooting.

    2. Can not be reported – There are multiple reasons for it, the most probable reason is the author of the entity being reporter is a whitelisted user. Please check whitelisted user settings in the moderation plugin.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56228

    Hi Irmgard,
    you are welcome.
    I am glad it worked as expected.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56226

    Hi Irmgard,
    Thank you.

    If you have conditions based on member type only, then it will work perfectly with your setup.

    You will need to disable member type generator as the pro handles generation and conditional fields both.

    Please visit your BuddyDev profile->Membership->Plugins and download it. Let me know if it works for you or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56224

    Hi Irmgard,

    Thank you.
    Will it work for you if we shared the Member Types Pro with you. It can handle registration/profile fields edit based on member types. If you are using member member types pro for condition, then this is probably the better solution. We could add the support for member type field in Conditional field but that will take some time.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25400
    Brajesh Singh on #56218

    Hi Irmgard,
    Thank you.

    That is actually very helpful. The conditional field only works with know field type. It does not know about member type and that’s why It was not working. I will see if we can do something about it. Our member types pro had conditional support for profile fields.

    Regards
    Brajesh