Replies
Hello Brakes,
The link you sent worked fine on Chrome. Like you suggested, it’s probably a theme issue. I’ll get in touch with the theme developers to get some answers. Thanks.
The first screenshot is the blank gallery page. The second screenshot shows the grey box that appears instead of the actual albums on the gallery page.Thanks for the help.
Hello Ravi,
Thanks for the help. I noticed the problem only occurs on Chrome on Android. I tried with Mozilla on Chrome and it worked fine.
I have attached a link to screenshots of the issue on Android Chrome. Thanks a lot.
https://drive.google.com/folderview?id=0BwqlyYJhPsG2cTUyRGxBWm9TeWs
Hey Brajesh,
Who would have thought that was the issue? Awesome support! Thanks a lot for your help.
Hello Brajesh,
I have sent you a private message with the details. The site is live. Thanks again.
Hi Brajesh,
Thanks for your kind help. Followers and BuddyDrive work just fine. I’m just not sure why creating a gallery isn’t working.
I’m using Buddyboss Boss theme. It’s Buddypress specific. Hope this debug info can help:
WordPress Version: 4.4.2
Permalink Structure: /%postname%/Active Theme: Boss. Child Theme 2.1.0
Parent Theme: Boss. Child Theme 2.1.0Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, closed, spam, orphan, hidden, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed
// Browser Details //
Browser Name: Chrome
Browser Version: 49.0.2623.87
Browser User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
Platform: Windows
// End Browser Section //PHP Version: 5.6.19
PHP Extensions: Core,bcmath,calendar,ctype,date,ereg,filter,ftp,hash,iconv,json,mcrypt,SPL,odbc,pcre,Reflection,session,standard,mysqlnd,tokenizer,zip,zlib,libxml,dom,PDO,openssl,SimpleXML,wddx,xml,xmlreader,xmlwriter,cgi-fcgi,curl,gd,gettext,imap,mbstring,mysql,mysqli,Phar,pdo_mysql,pdo_sqlite,sockets,sqlite3,xsl,sqlsrv,pdo_sqlsrv,mhash
GD enabled: Yes//GD Info
GD Version: bundled (2.1.0 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPEG Support: 1
PNG Support: 1
WBMP Support: 1
XPM Support: 1
XBM Support: 1
WebP Support: 1
JIS-mapped Japanese Font Support:
// End GD InfoMySQL Version: 5.6.26
Web Server Info: Microsoft-IIS/8.5WordPress Memory Limit: 40M
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 10M
PHP Post Max Size: 8M
PHP Upload Max Filesize: 10M
PHP Time Limit: 60
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled
SCRIPT_DEBUG: Disabled// Table Prefix //
Table Prefix: Zwv6b6Y_Show On Front: page
Page On Front: Hoollaa (#649)
Page For Posts: A Smart Saver’s Tricks (#89)Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: C:\Windows\Temp
Use Cookies: On
Use Only Cookies: OnDISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server does not have the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.ACTIVE PLUGINS:
Advanced Database Cleaner: 2.0.0
Akismet: 3.1.8
Anti-Malware Security and Brute-Force Firewall: 4.15.49
Anti-Spam by CleanTalk: 5.38.1
bbPress: 2.5.8
bbPress Notify (No-Spam): 1.10
BP Login Redirect: 2.2
BP Profile Search: 4.5.1
BuddyBoss Wall: 1.2.1
BuddyDev Dashboard: 1.0.1
BuddyDrive: 1.3.3
BuddyPress: 2.5.1
BuddyPress Edit Activity: 1.0.6
BuddyPress First Letter Avatar: 2.2.6
BuddyPress Follow: 1.2.2
BuddyPress Global Search: 1.1.3
BuddyPress Groups Extras: 3.6.7.2
BuddyPress Reorder Tabs: 1.0.7
BuddyPress Username Changer: 1.2.1
BuddyPress Xprofile Custom Fields Type: 2.4.3
Contact Form 7: 4.4
Coupon Creator: 2.2
CSS3 Responsive Web Pricing Tables Grids: 10.1
Custom 404 Pro: 1.4.4
Easy Google Fonts: 1.3.9
Email Templates: 1.1.3
Events Manager: 5.6.2
Form Maker: 1.8.30
Frontend Uploader: 0.9.4
GD bbPress Attachments: 2.3.1
Invite Anyone: 1.3.9
JCH Optimize: 2.0.3
Login Security Solution: 0.55.0
MailPoet Newsletters: 2.7.1
MediaPress: 1.0.4
MediaPress – Media View Counter: 1.0.0
Page Builder by SiteOrigin: 2.3.2
Page scroll to id: 1.6.0
Paystack WooCommerce Payment Gateway: 1.0.0
Post Views Counter: 1.2.0
Really Simple SSL: 2.3.2
Regenerate Thumbnails: 2.2.6
Rename wp-login.php: 2.5.5
Sabai: 1.3.28
Sabai Directory: 1.3.28
Sabai Google Maps: 1.3.28
SiteOrigin Widgets Bundle: 1.5.9
Slider Revolution: 5.1.6
Subscribe To Comments: 2.3
Toggle The Title: 1.4
WaspThemes – Yellow Pencil Pro: 5.2.8
WooCommerce: 2.5.5
WordPress Popular Posts: 3.3.3
WordPress Social Login: 2.3.0
WP-Mail-SMTP: 0.9.5
WP-Polls: 2.72
WP Editor: 1.2.5.3
WPFront User Role Editor: 2.12.4
WP Smush: 2.1.5
WP SpeedUp: 1.0
YouTube Embed: 4.3.4// MediaPress Settings //
active_components: members,groups
default_status: private
active_statuses: public,private,loggedin,friendsonly,followersonly,followingonly,groupsonly
active_types: photo,video,audio,doc
extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,avi,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
mpp_upload_space: 20
mpp_upload_space_groups: 10
show_upload_quota: 1
default_storage: local
enable_debug: 1
has_gallery_directory: 1
has_media_directory: 0
activity_upload: 1
autopublish_activities: create_gallery,add_media
activity_photo_default_view: default
activity_video_default_view: default
activity_audio_default_view: default
activity_doc_default_view: default
show_orphaned_media: 0
delete_orphaned_media: 1
activity_media_display_limit: 5
members_active_types: photo,video,audio,doc
members_enable_type_filters: 1
members_photo_gallery_default_view: default
members_video_gallery_default_view: default
members_audio_gallery_default_view: default
members_doc_gallery_default_view: default
groups_active_types: photo,video,audio,doc
groups_photo_gallery_default_view: default
groups_video_gallery_default_view: default
groups_audio_gallery_default_view: default
enable_group_galleries_default: yes
contributors_can_edit: 1
contributors_can_delete: 1
groups_enable_my_galleries: 1
galleries_per_page: 20
media_per_page: 20
media_columns: 4
gallery_columns: 4
show_gallery_description: 1
show_media_description: 0
enable_audio_playlist: 1
enable_video_playlist: 1
enable_media_comment: 1
enable_gallery_comment: 1
load_lightbox: 1
enable_activity_lightbox: 1
enable_gallery_lightbox: 1
media_view_counter_count_uploader_views: 0
media_view_counter_label_views: Total Views %d// End of MediaPress Settings //
- This reply was modified 8 years, 9 months ago by Olumuyiwa Orowale.
Hi Brajesh,
Thanks for the swift reply! Answers to your questions are:
1. I’m not using any custom codes for Mediapress.
2. Yes the problem occurs from user gallery. (when the user clicks “Create Gallery” the initial url reads something like: https://mysiteurl/buddypress-members-page/username/gallery/mediapress before redirecting to the 404 page. “Gallery” is a page I created for Mediapress)
3. I have video, audio and photo enabled for all usersPlease advise, Thanks again.