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[Resolved] User can not register

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  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 10:03 am #32950

    Suddenly it does not work to register at https://vuxenflirta.se/bli-medlem/
    Note the media sites is NSFW

    I have tried to register a new member several times, but without results

    Can you please help me?
    Best regards
    Anders

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on September 3, 2020 at 12:00 pm #32953

    Hello Anders

    Thank you for posting. Please let me know what errors you are getting while doing registration.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 1:13 pm #32955

    When I click te save button nothing happens. The button is “dead”

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on September 3, 2020 at 1:29 pm #32956

    Hello Anders,

    I have checked your registration page and it is working not disabled. Please assists me how can I create this issue in your registration page. There might be any script which disabling the button.

    It will be helpful if you can share a screenshot.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 1:51 pm #32957

    Can you not register a temporary account just while testing and then close your temporary account?
    I do not understand what a screenshot would do for good, or what you want the screenshot to show. You see the whole page in the link I gave you.
    I have deactivated all plugins except BuddyPress so it can hardly be due to any conflict.

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 4:49 pm #32963

    OK. I am waiting for your answer and will add another question.
    Can I t help if I reinstall BuggyPress or is it a very bad idea?

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on September 3, 2020 at 5:08 pm #32964

    Hello Anders

    Sorry for the delayed reply. On one thing I need your acknowledgement is there any chance you are using conditional profile fields on registration page.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 5:49 pm #32967

    Yes I have. This has worked until now

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 5:55 pm #32968

    And now I do not have conditional profile fields

  • Participant
    Level: Enlightened
    Posts: 58
    Anders Hidman on September 3, 2020 at 6:03 pm #32969

    I eaelier had BuddyPress Xprofile Custom Field Types installed, but now deactivated. But it looks like they are still in registration

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This topic is: resolved