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[Resolved] BP Auto Activate Autologin Redirect – new members not showing on site

  • Participant
    Level: Initiated
    Posts: 4
    Paul on #5138

    Hi,

    We use “BP Auto Activate Autologin Redirect To Profile On Signup” on our site, and it works well. However, we’ve noticed that since using it, new members don’t show up in the BuddyPress member list, or in widgets such as “Recently Active Members” or “Who’s Online”.

    If we disable the plugin we are able to get new signups to appear in those sections.

    Any idea how we can fix this issue?

    Paul

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2881
    Ravi on #5139

    Hello Paul,

    Sorry for the inconvenience. I am looking into the issue and will update you soon.

    Thank You
    Ravi

  • Keymaster
    (BuddyDev Team)
    Posts: 24075
    Brajesh Singh on #5140

    Hi Paul,
    Which version of the BP Autoactivate Auto Login are you using?

    Is it the plugin in question?
    https://buddydev.com/plugins/bp-auto-activate-auto-login/

    If yes, IO tested with the latest version and It is working fine.

    And here is the logic behind the online/recently active members:-

    BuddyPress stores the last active time of a logged in user on wp_head action which is used to display users as logged in/recently active. This plugin does not do anything to stop that.

    Please let me know and hopefully we will be able to help.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Paul on #5158

    Thanks for the speedy replies. Seems like we are using an older version (1.4.1), so my colleague (who purchased the plugin) is going to see if he can download the latest version.

    • This reply was modified 7 years, 6 months ago by Paul.
  • Participant
    Level: Initiated
    Posts: 4
    Paul on #5162

    Unfortunately it seems we are not entitled to updates so will have to stop using the plugin. My colleague probably didn’t realise that when he purchased it.

  • Keymaster
    (BuddyDev Team)
    Posts: 24075
    Brajesh Singh on #5163

    Hi Paul,
    I am sorry about that.
    It seems he chose 1 month update while purchasing which only entitles for 1 month upgrade & support.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 2
    Joey Barker on #19778
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24075
    Brajesh Singh on #19783

    Hi Joey,
    We have issued your refund.

    If you need any other help, Please do let me know.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24075
    Brajesh Singh on #19801

    Marking Resolved. Please open new topic if facing any issue.

    Regards
    Brajesh

The topic ‘ [Resolved] BP Auto Activate Autologin Redirect – new members not showing on site’ is closed to new replies.

This topic is: resolved