Thank you for the patience.
I have looked at it now.
I see that the expiration of ”
Premium Mensual” goes to “Comunidad” and not “Freemium”. Please edit the level and set expiration to go to Fremium and I hope it should work.
Please give it a try.
Hello Brajesh! Thanks ! Yes, i was doing some test now it’s OK. From yesterday i simulated the membership with the users:
But the last step fail, the membership change but the role still the same (Vendor) not suscriber because the member type didn’t change.
Thanks on any suggestions 😉
Thank you for the patience. I tried to recreate it and check and have found the issue.
The problem is with my use of certation action.
I have been using the action “ihc_action_after_subscription_activated” from ultimate memberships pro.
The problem is, it does not fire when a subscription is expired and the user is auto assigned next subscription.
I found another action ‘ihc_new_subscription_action’ but I need you to confirm it with the membership plugin that is it the correct action that will fire each time a new subscription is assigned to the user and won’t fire when editing time etc of the existing subscription of the user?
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