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[Resolved] Fatal Error when activating BP Moderation Tools

  • Participant
    Level: Initiated
    Posts: 9
    Loïc HARNISCH on September 10, 2018 at 2:35 am #17203

    Hello,

    I have a fatal error when activating BP Moderation Tools

    Fatal error: Uncaught Error: Class ‘Press_Themes\PT_Settings\Ajax_Handler’ not found in /var/www/bee/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php:124 Stack trace: #0 /var/www/bee/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php(131): pt_settings_ajax_handler() #1 /var/www/bee/wp-content/plugins/buddypress-moderation-tools/src/bootstrap/class-bootstrapper.php(86): require_once(‘/var/www/bee/wp…’) #2 /var/www/bee/wp-includes/class-wp-hook.php(286): PressThemes\ModerationTools\Bootstrap\Bootstrapper->admin_load(”) #3 /var/www/bee/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #4 /var/www/bee/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /var/www/bee/wp-settings.php(327): do_action(‘plugins_loaded’) #6 /var/www/bee/wp-config.php(91): require_once(‘/var/www/bee/wp…’) #7 /var/www/bee/wp-load.php(37): require_once(‘/var/www/bee/wp…’) #8 /var/www/bee/wp-admin/admin.php(31): require_once(‘/var/www/b in /var/www/bee/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php on line 124

    I have seen from support forums that it should be caused by other plugins outdated but all are updated.

    Thanks for your help,
    Loïc

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 6:57 am #17205

    Hi Loïc,
    I am sorry for the inconvenience. Please allow me 2 hours. I am going to put an update that will not cause fatal error even with older plugins.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 8:18 am #17208

    Thank you for the patience.

    Please upgrade to 1.0.4
    https://buddydev.com/plugins/buddypress-moderation-tools/

    It will fix the issue. We are also pushing the new version of our settings framework with all the plugins now. They will not have any conflict.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Loïc HARNISCH on September 10, 2018 at 8:59 am #17209

    Hello Brajesh,

    Issue seems to be fixed, many thanks for this quick update 🙂

    However, It seems there is a new issue with this update, the threshold field is missing on each settings page.

    Regard, Loïc

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 9:02 am #17210

    Hi Loïc,
    Thank you,.

    Please upgrade the Facebook Like Activity Stream plugin and see if that fixes. That should.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Loïc HARNISCH on September 10, 2018 at 9:03 am #17211

    I don’t have this plugin installed…

    Regards,
    Loïc

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 9:05 am #17212

    Sorry, I mistook it for avatar moderator. Please give me 5 mins to check. I need to pus an update for avatar moderator too.

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 9:29 am #17213

    Please upgrade to Avatar Moderator 1.0.2
    https://buddydev.com/plugins/buddypress-avatar-moderator/

    It will fix the issue.

    Please let me know if it works for you or not?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Loïc HARNISCH on September 10, 2018 at 9:54 am #17214

    How can I update with BuddyDev dashboard ?

  • Keymaster
    (BuddyDev Team)
    Posts: 24703
    Brajesh Singh on September 10, 2018 at 10:27 am #17215

    Please install and configure the dashboard.

    https://buddydev.com/docs/buddydev-dashboard/installing-configuring-buddydev-dashboard/

    Once you have done that, whenever a new update for any of our plugin is available, You can see it from the plugins screen as normal.

    The update process is seamless for the plugins(It is same as WordPress hosted plugin, You can simply click and update like you do for any other plugin)

    Hope that helps.

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This topic is: resolved