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[Resolved] Media Moderator not showing…?

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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 8, 2017 at 11:23 am #12166

    Thank you Richard.

    I am looking forward to your feedback.

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on December 8, 2017 at 2:43 pm #12167

    hi Brajesh,

    so I’ve just taken a look at v1.0.3

    I think the categories for the popup are to be found here:

    MediaPress -> Settings -> Moderation categories

    as a comma-separated list. This is ok, although newline separation would be more intuitive (small thing, not very important).

    The main issue is that when I Report an image using the Report button, I see no moderation categories, or popup selector of any kind.

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 8, 2017 at 2:45 pm #12168

    Hi Richard,
    Thank you for the feedback.

    Please make sure that you have saved the settings atleast once.

    It will appear below the textbox.

    Please check and let me know.

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on December 8, 2017 at 3:32 pm #12170

    ok, I’m fairly sure I saved them once, but never mind, I’ve now saved them several times and the selection becomes available. Now the popup works, but when I submit the form, I get a yellow box above it saying “undefined”. The box remains where it is, and no report is submitted.

    • This reply was modified 6 years, 11 months ago by Richard Foley.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 8, 2017 at 3:34 pm #12172

    Are you using any caching? Since the new update needs to load updated version of the js file. Can you please try clearing browser cache and see if it works?

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on December 8, 2017 at 3:46 pm #12175

    maybe, I’ll chase all my caches down and see if that helps…

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on December 8, 2017 at 3:53 pm #12176

    Cleared all my caches, now I get: “There was a problem. Please try again later!” 🙂

    • This reply was modified 6 years, 11 months ago by Richard Foley.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 8, 2017 at 7:25 pm #12183

    Hi Richard,
    Please deactivate the moderator plugin and reactivate.

    In the current version, It needs database table to update. We had setup our update routine on activation. So, It seems your table did not get updated causing this.

    We will find a better way to do it future.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on December 9, 2017 at 10:27 am #12198

    hi Brajesh,

    that looks *much* better, many thanks!

    I also have more feedback for you:

    1. When a user tries to submit the form a second time, the popup appears again, and will not resubmit. This is probably good, but better than a dead popup would be for it to say “you have already reported this content”, or something like that.

    2. The image which is reported is displayed (to the administrator back-end) at full size, which takes up most of the screen. This would be much better displayed as a standard thumbnail size (there is a link which takes you to the original in any case).

    3. The reported “count” in the back-end is not incremented and remains at 0 (zero). However, the count in the database appears to be correct, as the image is indeed hidden when the report-limit is reached.

    Otherwise looking good so far 🙂

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 10, 2017 at 8:02 pm #12212

    Hi Richard,
    Thank you for the feedback.
    1. For me, It was showing an error that you have already reported it on submission.
    2,3. Thank you for reporting. It’s my mistake. I should have tested it more diligently. Will update in next 2 days again.

    Thank you
    Brajesh

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