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Member Types Pro: 'Exclude Members with this type' from directory not working

  • Participant
    Level: Initiated
    Posts: 5
    Simon G on April 18, 2020 at 3:26 am #28952

    Hello,
    Members in my site belonging to a type which has the setting checked for ‘Exclude Members with this type from directory’ are being displayed in a member list.
    https://raisedhand.me ‘Business’ profiles should not be displayed – you can see them as they have a store default icon.
    Running WordPress 5.4 Aardvark Theme 4.19.1 (upgraded today)
    BuddyPress 5.1.2
    The problem started today. I think following the theme upgrade.

    We’re also using BuddyPress Xprofile Custom Field Types, Paid Membership Pro, bbPress

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 18, 2020 at 5:35 am #28955

    Hi Simon,
    Thank you for using the plugin.

    Is there any chance you are using Youzer to create your directories with Aardvark?

    I do own a copy of the theme, so Please let me know and I can check and assist you quickly.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Simon G on April 19, 2020 at 12:01 am #28976

    Hi Brajesh, We’re not running Youzer.

    The active plugins are:
    Aardvark Plugin
    Admin Bar Disabler
    All in one WP security
    bbPress
    BP disable activation reloaded
    BP Profile Search
    BuddyPress
    BuddyPress Member Types Pro
    BuddyPress Xprofile Custom Field Types
    CB Change Mail Sender
    Charitable
    Disable Gutenberg
    Easy Theme and Plugin Upgrades
    Paid Memberships Pro
    Paid Memberships Pro – BuddyPress Add On
    Paid Memberships Pro – Zapier Add On
    Responsive for WPBakery Page Builder
    rtMedia for WordPress, BuddyPress and bbPress
    SG Optimizer
    Simple Buddypress Profile Privacy
    Site Kit by Google
    TinyMCE Advanced
    Ultimate Reviewer
    UpdraftPlus – Backup/Restore
    WP CLI Login Command Server
    WPBakery Page Builder
    WPForms Lite
    Yoast SEO

    Thanks and Regards,

    Simon

  • Participant
    Level: Initiated
    Posts: 5
    Simon G on April 19, 2020 at 12:03 am #28977
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 19, 2020 at 8:14 am #28978

    Hi Simon,
    Thank you. I am looking at it now.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 19, 2020 at 5:18 pm #28986

    Hi Simon,
    Thank you for the patience.

    I have checked your site and I do not see the issue. I don’t see the business users listed in directory.
    Please check it again.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Simon G on April 20, 2020 at 1:56 am #28991
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 20, 2020 at 11:13 am #28996
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 5
    Simon G on April 21, 2020 at 12:10 am #29011

    Thanks for checking.

    The homepage listing is using a ‘members’ element which came with the theme. Is there some shortcode which could be used in conjunction with Member Types Pro as an alternative?

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 21, 2020 at 1:14 am #29012

    Hi Simon,
    Thank you.

    yes, you may use the shortcode like this

    
[bpmtp-members-list member_type="business"]

    Please see this page for details

    https://buddydev.com/docs/buddypress-member-types-pro/listing-users-based-buddypress-member-types/

    Regards
    Brajesh

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