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[Resolved] New Profile Tab Isn’t Showing

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  • Keymaster
    (BuddyDev Team)
    Posts: 24583
    Brajesh Singh on May 20, 2021 at 9:29 am #38715

    Hi Tina,
    My apology for the delayed reply.

    1. Do you want to change the User’s profile tab from time line? If yes, Please use BuddyPress User Profile Tabs Creator Pro.

    here is an example showing it in action and the settings I have used.

    https://i.imgur.com/ANHLCpe.png
    https://i.imgur.com/JYGadfc.png
    https://i.imgur.com/3wtb0kE.png

    2. If the group is giving 404, there is a possibility that you have create/edited a group tab and set that as default component but the permissions do not allow accessing the tab. Please visit the Group Tabs in the dashboard and check for the same.

    3. For refund, please drop us a line via contact form and we will issue refund with 24-48 hours.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 13
    Tina Kister on May 20, 2021 at 10:16 am #38719

    (By the way, I can’t edit my replies – when I click “Edit,” it creates a new reply instead, which is why there are now a confusing number of comments from me. Sorry about that!)

    So, I figured out that there are two different plugins – one for group tabs and one for profile tabs. (Not sure how I managed to confuse them. :P)

    However, I still can’t get the one for group tabs to work correctly. It works on every tab except the default tab. If I select “Set it as default component?” it breaks groups so that I get 404 pages. Also, adding a number under Position only works if the value is set to number 2 – using any other values for a tab has no effect.

    I would like to get a refund please. This just isn’t working, and it’s really hard to get effective support. (No hard feelings – I just need to try something else!) Can you tell me how I can request a refund? Thank you!

  • Keymaster
    (BuddyDev Team)
    Posts: 24583
    Brajesh Singh on May 20, 2021 at 4:49 pm #38725

    Hi Tina,
    We have received your refund request and will process and notify you within 48 hours.

    yes, the documentation do need update and we are going to review them. The plugins work properly an dare being used by hundreds of the BuddyBoss & BuddyPress sites. So, it is most probably some configuration where our documentation has not been able to help.

    I am closing this topic as we will notify about refund via your email.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24583
    Brajesh Singh on May 20, 2021 at 10:29 pm #38738

    Hi Tina,
    We have issued the refund as requested.

    Regards
    Brajesh

The topic ‘ [Resolved] New Profile Tab Isn’t Showing’ is closed to new replies.

This topic is: resolved