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  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38719

    (By the way, I can’t edit my replies – when I click “Edit,” it creates a new reply instead, which is why there are now a confusing number of comments from me. Sorry about that!)

    So, I figured out that there are two different plugins – one for group tabs and one for profile tabs. (Not sure how I managed to confuse them. :P)

    However, I still can’t get the one for group tabs to work correctly. It works on every tab except the default tab. If I select “Set it as default component?” it breaks groups so that I get 404 pages. Also, adding a number under Position only works if the value is set to number 2 – using any other values for a tab has no effect.

    I would like to get a refund please. This just isn’t working, and it’s really hard to get effective support. (No hard feelings – I just need to try something else!) Can you tell me how I can request a refund? Thank you!

  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38714

    I may have figured out the problem… this plugin was recommended to me for renaming the PROFILE tabs, but I think it’s actually for renaming the GROUP tabs, and doesn’t work on the PROFILE tabs – is that correct?

  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38710

    I think I need to request a refund… the instructions for using this plugin aren’t very complicated, and I’ve tried just about every combination of options, and nothing works. And, now that the plugin is causing 404 errors for all groups, it’s not usable for me.

    How do I go about requesting a refund?

    Thank you!

  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38709

    Brajesh, I have a new issue… when BuddyPress Group Tabs Creator Pro is activated, all the links to individual groups are broken and lead to a 404 page. Deactivating the plugin fixes the problem.

  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38697

    Hi Brajesh,

    I followed all the instructions for using the dashboard, the activation key, and the plugin. I then followed the instructions for changing the profile tab name, including the instructions you gave me, and nothing happens. The profile tab name doesn’t change. (I’m clearing the page cache.) Can you tell me what to try next? Thank you!

  • Participant
    Level: Initiated
    Posts: 6
    Tina Kister on #38676

    Thanks, Brajesh! I’ll give it a try again. I have another question… how is the plugin activated? I got an email that said “receipt,” but it had no information in it at all – just the name of the plugin listed twice, and that’s it. Do I need a license or anything?