Tagged: Audio uploads
I have a problem with one site that I manage. Audio uploads are not working within a group context.
I’ve deactivated all plugins except for BP and MP and have set the theme to 2015 yet they still don’t work, you can select the file but after that nothing happens.
Yet audio uploads work on my test site when the configuration is set to exactly the same as my live site.
What could the problem be?
Hi George,
I am sorry for the inconvenience.can you please post me the debug details from MediaPress->tools section. Most probably it has to do with file extension.
Do you note any javascript error there on the upload pages by any chance?
Here is the Tools info, I did not notice and error reports
// Generated by the MediaPress Debug tool //
Multisite: No
SITE_URL: http://thealicesyndrome.com
HOME_URL: http://thealicesyndrome.comWordPress Version: 4.3.1
Permalink Structure: /%postname%Active Theme: Graphene Child 1.0
Parent Theme: Graphene Child 1.0Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit
// Browser Details //
Browser Name: Firefox
Browser Version: 41.0
Browser User Agent String: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Platform: Windows
// End Browser Section //PHP Version: 5.5.30
MySQL Version: 5.1.73-log
Web Server Info: ApacheWordPress Memory Limit: 40M
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 200M
PHP Post Max Size: 200M
PHP Upload Max Filesize: 200M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled
SCRIPT_DEBUG: Disabled// Table Prefix //
Table Prefix: qimWgljOShow On Front: page
Page On Front: Main (#5)
Page For Posts: Blogs (#7)Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: OnDISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.ACTIVE PLUGINS:
Akismet: 3.1.5
All in one Favicon: 4.3
Any Mobile Theme Switcher Pro: 1.8
BuddyPress: 2.3.4
CanvaKala: 1.55
Clean Image Filenames: 1.1.1
DJD Site Post: 0.9.3
Duplicate Title Validate: 1.0
Easy FancyBox: 1.5.7
Facebook Open Graph, Google+ and Twitter Card Tags: 1.6.3
Fun Facts: 2.0.1
Google XML Sitemaps: 4.0.8
Graphene Mobile Neo Helper: 1.0.3
Invite Anyone: 1.3.8
Limit Login Attempts: 1.7.1
Login With Ajax: 3.1.5
Manage/View Your Posts Only: 0.1
MediaPress: 1.0 Beta 1
Moon Phases: 3.1.1
NextGEN Gallery by Photocrati: 2.1.15
NextScripts: Social Networks Auto-Poster: 3.4.26
Plugin Activation Date: 1.1
Project Force Field: 0.6.1
Quote of the Day and Random Quote: 1.1
Shareaholic | share buttons, analytics, related content: 7.6.2.3
Stop Spammers Spam Control: 6.12
Stop User Enumeration: 1.3.3
Tao Quotes: 2.0.2
TinyMCE Advanced: 4.2.5
UpdraftPlus – Backup/Restore: 2.11.12.0
Upload Larger Plugins: 1.2
Viper’s Video Quicktags: 6.5.2
WangGuard: 1.6.2
Wordfence Security: 6.0.20
Wordfence Security – Live Traffic Admin Widget: 1.0.1
WordPress Zero Spam: 2.0.2
WPFront User Role Editor: 2.12
WP SoundCloud Ultimate: 1.5
Yet Another Related Posts Plugin: 4.2.5
YouTube: 10.8// MediaPress Settings //
active_components: groups
default_status: private
active_statuses: private
active_types: audio
extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
mpp_upload_space: 10
mpp_upload_space_groups: 2000
show_upload_quota: 0
default_storage: local
has_gallery_directory: 0
has_media_directory: 0
activity_upload: 0
activity_audio_default_view: default
show_orphaned_media: 0
delete_orphaned_media: 1
groups_active_types: audio
groups_audio_gallery_default_view: default
enable_group_galleries_default: yes
contributors_can_edit: 1
contributors_can_delete: 1
galleries_per_page: 20
media_per_page: 20
media_columns: 4
gallery_columns: 4
show_gallery_description: 0
show_media_description: 0
enable_audio_playlist: 1
enable_video_playlist: 1
enable_media_comment: 1
enable_gallery_comment: 1
load_lightbox: 1
enable_activity_lightbox: 1// End of MediaPress Settings //
Can you please PM me the site. Your configuration seems fine to mee. May be I can have better idea after looking at the site. Please PM me some temporary credentials too.
Any chance you could look at this please? It’s a live site and I don’t want to leave it with all of its features switched off for longer than needed. I’d really like to get MP working on the site, my plan is to have MP as the default for all my sites, really do not want to have to find an alternative for this site.
I did a lot of playing with it yesterday trying various different options but none of them worked unfortunately
Hi George,
I am sorry I could not look at the site yesterday. Looking at it in next 15 mins and will have an update.Thank you for using MediaPress.Hi George,
The problem is on that server your Maximum upload size setting for PHp does not allow file larger than 2 MB. MediaPress is giving that error on the console but not UI feedback. I will update MediaPress to show the feedback on UI too.Please consult your Server support and you will need to change “upload_max_filesize” and “post_max_size”.
On the current setup, any file lower than 2 MB will work but not larger than that.
This is strange, it sounds like you got it to work. Let me take another look, you see when I clicked on the Add Files button, nothing happened. But I’ve just tried and now it works. Not sure what you have done but you have fixed that particular issue, thanks!
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