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  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on January 23, 2024 at 12:54 am #51457

    Hi Brajesh,

    That fixed it! Thanks so much!

    Kind Regards,
    Bill

  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on December 4, 2023 at 7:27 pm #50970

    Hi Brajesh,

    Thanks so much for your advice about the BuddyDev dashboard. That is set up now and, as you said, the CB Pro theme now updates correctly. And it has fixed the problem with the Cover Image for groups! I appreciate your quick response and your effective fix for this issue.

    Kind Regards,
    Bill

  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on December 4, 2023 at 5:03 pm #50968

    Hi Brajesh,

    Thank you for working on this. I am getting the following error when I try to update the CB Pro theme.

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.

    Kind Regards,
    Bill

  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on December 3, 2023 at 2:24 am #50959

    Hi Brajesh,

    Thanks so much for testing on a fresh install and letting me know. Greatly appreciated.

    Kind Regards,
    Bill

  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on December 2, 2023 at 7:42 pm #50954

    Hi Brajesh,

    Thanks again for getting back with me so quickly. You are right, I was using CB Pro directly on my site and not the child theme. So, I have downloaded and activated the child theme, but it seems to have the same behavior. To make things simple, I have clicked the Reset button at the top of the customization menus for both the CB Pro child theme and for the CB theme. The only thing that I change after the reset is to set the main top menu for both themes. For the CB theme then the cover image displays and for the CB Pro child theme the cover image does not display, as before.

    I haven’t tried this on just a basic WP install without any other plugins (although I have tried this while disabling all installed plugins and the behavior was the same). Have you tried this on just a basic WP install to see if it works? If it works on that, then I could start from just a basic install and just add on plugins as needed and see where the problem is.

    Kind Regards,
    Bill

  • Participant
    Level: Initiated
    Posts: 6
    William Kudrle on December 2, 2023 at 1:25 am #50944

    Hi Brajesh,

    Thanks for getting back with me. You can see the groups page at:

    https://eln-esrm.org/groups/

    Currently they are using the CB theme, so all of the groups display the Cover Image.

    I have put screenshots of 2 of the groups (RIT and PVAM) at the bottom ofn the home page of the site at:

    https://eln-esrm.org/

    The only difference between the screenshots and the currently displayed groups to my knowledge is that the currently displayed groups use the Community Builder theme and the screenshots use the Community Builder Pro theme.

    Thank you for looking into this. Please let me know if I can provide any other information.

    Bill