Any update on a fix?
Please, we’re hoping this can be resolved soon because this issue is continuously causing members to have no roles, and blocking Gravity Forms from assigning one as it used to.
Ideally, we would prefer to have Gravity Forms continue to assign roles at registration as it was doing before, and not have Member Types Pro assign roles at all.
After seeing your screenshots, we realized that the issue on ours was caused by a capitalization ‘mismatch’. Apparently, it is case-sensitive. It is working now.
Thank you both for your help 🙂
You mentioned that Gravity Forms registration overrides the role of the user. However, upon testing, it appears that with the Member Types Pro plugin activated, Gravity forms can no longer assign a role to a user, so the user ends up registered as “No Role For This Site” even if a role is set in Gravity Forms. It worked fine through the Gravity Forms registration before. Now, the Member Types Pro plugin cancels it out.
Also, setting the SAME role in both Gravity Forms AND in your plugin (in attempt to solve the problem) doesn’t give the user a role either.
No matter what, the user ends up with no role.
Please test this to see if you are experiencing the same issue on your end. We need our users to have the “subscriber” role assigned to them at the time of registration. How can we fix this?