Hi Katrine,
Thank you for the post.

I am sorry, I have used internal identifier at some places and that’s why you are seeing it. We are going to push an update in next 1-2 working days(please expect by Monday) to ensure that we do not use type and use type labels instead.

Regards
Brajesh

Hi Josh,
Hope you are doing well.

I am sorry for the delayed reply.

Event though it looks simple, There is no straight way. There are 2 ways to achieve it and I will explain both. Also, changing it will impact all the other places this button is being used.

1. The simple strategy would be to use a localization plugin and change the text to text with the span markup. It will work.

2. Or you can filter on ‘bp_get_add_friend_button’ and other similar filters to update the text. I will not recommend it as you will need to do it for all the buttons and it may not be worth the effort.

Regards
Brajesh

Hi,
Thank you for the reply.
I will like to clarify that on multiple occasions I asked you for order id, and you did not disclose about your order id or the source of the plugin. That’s why I assumed it was pirated. We do not have any authorised resellers. I am sorry if I was mistaken on this. I would still be interested in knowing the source of the plugin.

1. In your replies, you have been levelling multiple allegations about our policy(baseless refund policy allegation), trash talking about our plugin etc. Please check your replies.

2. I have no issues with you having an account here, I have issue with misleading support tickets without proper disclosure of associated account.

3. You have never bought from us in the past. It is your choice to buy from us or not and we will respect that.

Like I said earlier, our plugins are GPL licensed and you are free to use them even if you procured it from somewhere else. Our support for paid plugins is not free and it is only available to our members who have purchased from us.

Thank you
Brajesh

• This reply was modified 2 months, 3 weeks ago by Brajesh Singh. Reason: updated

Also, I am not angry, I am amused by your sense of entitlement.

1. You created 2 accounts on our site without any disclosure.
2. You used both account to request support at different times. For us, It was a misleading act.

3. You downloaded our paid plugin from some other site and expect us to support you.

4. You blame us that with a lie that we don’t have refund option without even checking our pricing page?

Do I need to provide more details to show you that you are abusing our support here?

Regards
Brajesh

Hi Michael,
Thank you for confirming that it works.

The code does not modify any label(only shows error).

You can use any of the localization plugin to change the text labels( e.g loco translate or something similar).

Regards
Brajesh