Hi,
Have you tried this

function my_custom_subnav() {
	global $bp;
        global $collection_term;
	$collection_term_slug = preg_replace('/\s+/', '-', $collection_term); // replace spaces with hyphens.
	  $collection_term_slug = preg_replace('/[^A-Za-z0-9\-]/', '', $collection_term); // Removes special chars.
	$screen_function_name = 'subnav_function_to_show_' . $collection_term_slug;
	

	bp_core_new_subnav_item( array( 
		'name' => $collection_term,  
		'slug' => $collection_term_slug,  
/* rest of the code */

and make sure that you initialize $collection_term before making a call to

my_custom_subnav()

That should work. Can you please give it a try. If you are initializing $collection_term in another function, then declare it global there too. Also, It must be initialized before call to the function.

Thank you Richard.
You are right about the cause. I am glad you found it. BuddyPress dynamically replaces actual content with the generated content( and in this case WordPress was regenerating excerpt based on that generated content). the_content() is the right function.

use bp_is_user() for conditional testing since it will fix problem with other plugins too.

Hope that helps.

This code is fine.
As far as I checked on the site, activating other themes make this work but when I reactivated your theme, the page went away.

So, It is confirmed that it is some modification in the theme causing this.

Can you please think of any such modifications in your functions.php? or can you please activate the parent theme and see if that works?

Hi Richard,
Thank you for the details.

Will it be feasible for you to allow me to check the site. A temporary normal username and site link will work for me.

If possible, Please PM me the details and I will quickly check the issue.

Thank you
Brajesh

Hi Richard,
Welcome to BuddyDev.
My apologies for the inconvenience with MediaPress.

MediaPress utilizes plugins.php from your theme’s template or theme compat template.

Is the gallery loop n user profile working? If yes, then It will be a very strange issue. If that is not working, then you will need to check if you have the members/single/plugins.php preset in your overrides or not?

Can you please tell me if the gallery list on user profile is working or is it just the gallery directory?

Thank you
Brajesh