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  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 25, 2024 at 1:14 pm in reply to: bug BuddyPress Profile Data Moderator #54218

    Hi Jerome,
    Hope you are doing well.

    Please drop me a mail via contact form or you use use private reply here by ticking the private reply checkbox below the post form.

    I am looking forward to assist you.

    Regard
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 20, 2024 at 12:16 am in reply to: [Resolved] Warning / Error on Buddydev deactivate account plugin #53975

    Hi,
    Thank you for the reply.
    I will like to clarify that on multiple occasions I asked you for order id, and you did not disclose about your order id or the source of the plugin. That’s why I assumed it was pirated. We do not have any authorised resellers. I am sorry if I was mistaken on this. I would still be interested in knowing the source of the plugin.

    1. In your replies, you have been levelling multiple allegations about our policy(baseless refund policy allegation), trash talking about our plugin etc. Please check your replies.

    2. I have no issues with you having an account here, I have issue with misleading support tickets without proper disclosure of associated account.

    3. You have never bought from us in the past. It is your choice to buy from us or not and we will respect that.

    Like I said earlier, our plugins are GPL licensed and you are free to use them even if you procured it from somewhere else. Our support for paid plugins is not free and it is only available to our members who have purchased from us.

    Thank you
    Brajesh

    • This reply was modified 6 months, 4 weeks ago by Brajesh Singh. Reason: updated
  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 11:45 pm in reply to: [Resolved] Issue with Profanity Blocker not working #53973

    Hi Antonio,
    Thank you for confirming.

    I am sorry that a I could not see this in the original post. We should have noted the issue and assisted you much earlier!

    Thank you for your patience with us.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 11:40 pm in reply to: [Resolved] Warning / Error on Buddydev deactivate account plugin #53972

    Also, I am not angry, I am amused by your sense of entitlement.

    1. You created 2 accounts on our site without any disclosure.
    2. You used both account to request support at different times. For us, It was a misleading act.

    3. You downloaded our paid plugin from some other site and expect us to support you.

    4. You blame us that with a lie that we don’t have refund option without even checking our pricing page?

    Do I need to provide more details to show you that you are abusing our support here?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 11:36 pm in reply to: [Resolved] Warning / Error on Buddydev deactivate account plugin #53971

    Hi,
    Please do not make unsubstantiated allegations. Have you checked our pricing page? We have a 30 days, no questions refund policy and it is explicitly mentioned at multiple places!

    We have no issues if you buy a pirated version or download it form anywhere as all our plugins are GPL licensed.
    As of supporting, If you are buying from anywhere else, we do not have any obligation to support you. Our time has value and it costs us money to support here. You should request for support from the place you buy this plugin.

    We are happy to help with our free plugins here to everyone but for paid plugin support, you need to have a license.

    Also, about your bug report:- It is a php notice(not an error) caused by BuddyPress 14.0 as they deprecated a function and it was not a bug or anything that you insinuated introduced at our part. We added a check for the existence of that function to ensure anyone using it on older version will not face the issue. If you did not upgrade from older version of BuddyPress, you won’t even have this notice.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 8:14 pm in reply to: Password Reset via Email address only, not username #53968

    Hi Michael,
    Thank you for confirming that it works.

    The code does not modify any label(only shows error).

    You can use any of the localization plugin to change the text labels( e.g loco translate or something similar).

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 8:13 pm in reply to: Add WP Recipe Maker functionality to the tool table of Recipe section #53967
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 19, 2024 at 8:09 pm in reply to: [Resolved] Issue with Profanity Blocker not working #53966

    Hi Antonio,
    I am terribly sorry for the delay. It was a configuration issue that I could not note from the screenshot(pdf).

    The list needs to be comma separated.

    Example:- badword1,badword2,badword3 and so on.

    Please try doing it and let me know if itworks or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 18, 2024 at 10:05 pm in reply to: Password Reset via Email address only, not username #53937

    Hi Michael,

    Thank you for the question.

    You can enforce it using the following code.

    

/**
 * Force password retrieval by email id only.
 */
add_filter( 'lostpassword_errors', function ( $errors ) {

	if ( $errors->has_errors() ) {
		return $errors;
	}
	$user_login = isset( $_POST['user_login'] ) ? wp_unslash( $_POST['user_login'] ) : '';

	if ( ! $user_login ) {
		return $errors;
	}

	if ( ! is_email( $user_login ) ) {
		$errors->add( 'invalid_username', __( 'Please use your email id for retrieving password.' ) );
	}

	return $errors;
} );

    Please let me know if it works for you or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25058
    Brajesh Singh on December 18, 2024 at 9:50 pm in reply to: [Resolved] Warning / Error on Buddydev deactivate account plugin #53936

    Wow!
    You are basically using our pirated plugins, using multiple account and abusing our support by pretending to ask for real support, and then when we ask for your order id, it gets on your nerve?

    I will suggest that please avoid abusing our free support and we expect you to not use our **buggy** plugins as a pirated plugin user.

    Thank you
    Brajesh