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  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on April 7, 2025 at 3:02 am in reply to: BuddyPress Editable #55267

    Hi Bill,
    Thank you for purchasing from us. I am sorry for the experience.

    Our plugins are not compatible with Youzify. We will process a refund within 2-4 working days.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on April 7, 2025 at 3:00 am in reply to: [Resolved] Can we remove featured members automatically? #55266

    Thank you Stephanie
    I hope it worked.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on April 4, 2025 at 1:16 am in reply to: creator tabs pro breaks groups link in buddyboss #55259

    Hi Greg,
    Thank you.

    I see the following issue:-

    1. You have not specified tab slug. each tab must have a slug(it is a string without any space, you can use dash).
    2. You have not added a sub nav. Please add a sub tab and set a slug/content for that.

    After that, please enable the tab (set Is Active) and It will work.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on April 3, 2025 at 3:28 pm in reply to: Profile Creator Tab Pro doesn’t function #55256

    Hi,
    Thank you for using the plugin.

    BuddyPress has changed the way it handles urls. You are most probably using older version of Profile Tabs Creator pro. Please make sure you are using the latest version of this plugin. The latest version if compatible with the new urls.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on April 3, 2025 at 3:26 pm in reply to: creator tabs pro breaks groups link in buddyboss #55255

    Hi Greg,
    Thank you for using the plugin.

    It is most probably caused by one of the two:-
    1- You do not have a default sub tab set for the group landing page
    2- Or the sub tab is not accessible due to privacy

    Please make sure you have a default sub nav set and It will work.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on March 31, 2025 at 4:59 pm in reply to: BP Deactivate Account – Bugs #55250

    Hi Katrine,
    No, you do not need to pay the complete membership fee for a plugin. Our system has an issue with identifying your past purchase and the default behaviour for expired access is to redirect to membership page on clicking download.

    I had a look at your purchases and you had purchased 1 month access to the plugins. It expired and that’s why you were not able to download it.

    I am happy to provide it via google drive the plugins/versions that you had purchased from us. Please note for future that the access to the plugin download becomes unavailable after the access expires, so you should keep a copy for future use.

    Please let me know which of these plugins you need and I will share them with you.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on March 31, 2025 at 4:51 pm in reply to: [Resolved] Can we remove featured members automatically? #55249

    Hi Stephanie,
    Thank you for the details.

    It seems you either have the code snippet or a second version of the plugin(different folder) still active. Please check the list of active snippets and active plugins and make sure it is not the case.

    Once you find the conflicting plugin, just deactivate and reactivate and It will work.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on March 31, 2025 at 5:54 am in reply to: [Resolved] Can we remove featured members automatically? #55246

    I am sorry about this.

    When you enabled, WP_DEBUG, Please enable WP_DEBUG_LOG too and then check wp-content/debug.log to see if there is any fatal error there.

    It should capture the fatal error.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on March 31, 2025 at 5:48 am in reply to: [Resolved] Can we remove featured members automatically? #55244

    Hi Stephanie,
    Thank you for reply and the details.
    I am sorry, all of the above are deprecation notice, I am not seeing any fatal error in that log. Is it probably an older log?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24910
    Brajesh Singh on March 31, 2025 at 5:47 am in reply to: ‘BuddyPress Ajax Registration plugin – Fixing activate popup #55243

    Hi,
    Hope you are doing well.

    I am sorry for the delay. Have released the update. Please upgrade to 2.1.3.

    If you select “Show Registration response” in the “After registration successful action”, It will keep showing the response unless a user closes it.

    Regards
    Brajesh