Hi Arthur,
I am glad you have resolved it. Also, you are welcome to have your opinion!

I offered you to help with custom code given your field ids. I will quote the reply

It is not a technical issue to match multiple fields with IN query, It is to have a predictable behaviour. If you can share your field ids(with multi select), we may be able to supply some code.

It was never a technical issue to have it. The problem is to have predictable behaviour for all field/field types as we did not limit IN/NOT IN to certain field types.

The operator was dropped in past(around 2021) to achieve that goal.

Regards
Brajesh

Hi Stephanie,

I believe MediaPress is working as expected.

While calculating storage, It checks your file system. Since the files are present there, It is correctly calculating the storage.

The issue is you had another plugin active that caused fatal error after upload but before mediapress was able to save its information to track in database. That’s why they are present on the file but not in database.

Since the conflicting plugin has been disabled, It will work as expected in future(I will suggest manually deleting the old file).

Regards
Brajesh

Hi Stephanie,
Thank you.

It is not just the image you upload. It depends on how many sub sizes(an image gets multiple sizes created as multiple images) you have registered.

I will suggest checking it on the server(It is organised in uploads/mediapress/members/User ID).

Regards
Brajesh

• This reply was modified 11 months, 1 week ago by Brajesh Singh.