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  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56256

    Hi,
    Thank you for the reply.

    This is strange and I have never seen anything like this before. The problem is with report saving as the error message is from that action.

    Do you have any staging environment? I will need to debug a bit(specially the insert query) and see what is causing the failure.

    Please let em know if an staging environment is available and you can provide me temporary access to that.

    Regards
    Bajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56250

    Thank you.
    Just one more question:-

    1. Are you able to report any content(other than user?)

    2. is the reports table present and marked as clean?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Media Press Loco translate #56248

    Hi Jay,
    Thank you for reporting that.

    that is an issue with loco translate. We use poedit and since they are changing headers, WordFence may detect it as an issue(It is a false flag though). I will suggest reaching out to Loco translate as it will affect al plugins being localized using them.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56247

    Hi,
    Thank you for the reply.

    1. The Moderation tools currently depends on BuddyPress/BuddyBoss hooks and will ntot work without it.

    2. The problem is with reports table bpmts_moderation_reports

    Are you able to create BuddyPress activity or other related content now?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56244

    Hi,
    I am not sure but it seems there is something causing issue with database write. The reports are not being saved at all(Is there any chance the database crashed earlier? That might mark some tables read only).

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Cancel #56243

    Hi Kim,
    Thank you for being a valuable member.

    Our subscription do not renew automatically. If you do not renew them manually in future, they will expire when your current subscription ends.

    Hope that helps.
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56239

    Thank you.
    I was able to re-create the issue. The problem is with report saving.

    may I Install Query Monitor plugin temporarily to test what is causing this. It is some database query failing.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56237
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56235

    Thank you.
    Yes, Please use the private reply.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25504
    Brajesh Singh on in reply to: Error message in Buddypress Moderation Tools #56233

    Hi,
    Thank you for reporting the issue. I am sorry for the experience.

    1. There was a problem. Please try again later :- The issue happen if the report could not be saved in to the database.

    Can you please provide me temporary access as a reporter to allow me see what the response(ajax response is). That will help greatly with the troubleshooting.

    2. Can not be reported – There are multiple reasons for it, the most probable reason is the author of the entity being reporter is a whitelisted user. Please check whitelisted user settings in the moderation plugin.

    Regards
    Brajesh