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  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 12, 2024 at 7:30 pm in reply to: [Resolved] header and side panel problems? #51673

    Hi Julien,
    Thank you.
    I am glad i was able to assist.

    Have a great day!

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 12, 2024 at 4:51 pm in reply to: [Resolved] header and side panel problems? #51670

    Hi Julien,
    Thank you.

    The problem was “Footer” section from Elementor Pro ( Dashboard->Templates-> Theme Builder).

    When elementor Pro is enabled, you can create/manage site header and footers from the Templates->Theme Builder section.

    If a theme has some html element(div) open in header and closed in footer( for wrapping purpose), this custom footer from elementor overrides them and leads to conflict.

    I have temporarily disabled the elementor custom footer and the site is working.
    Also, on your site I have disabled Kirki(It was needed fro BuddyX pro not for our theme) and installed BP Classic plugin(to make MediaPress compatible with Bp 12.0).

    Please do take a look and let me know if it works properly or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 12, 2024 at 3:44 pm in reply to: [Resolved] header and side panel problems? #51664
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 12, 2024 at 3:31 pm in reply to: [Resolved] header and side panel problems? #51662
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 12, 2024 at 10:59 am in reply to: [Resolved] header and side panel problems? #51654

    Hi,
    I had a look.

    I could see the issue. There are 2 possible reasons:-

    1. Is there any chance that you are using “Elementor Canvas” in the Page Layout?
    If you use that template, Elementor will not use theme header & footer. Try switching page layout
    https://i.ibb.co/wzXhMvr/Selection-252.png

    2. Or(this is less likely to happen), Please visit Dashboard->Appearance->Customize->Layout->Header and ensure the header section is enabled(It is enabled by default).

    Please let me know if you do the step one and whether that has any effect or not?

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 11, 2024 at 11:51 pm in reply to: [Resolved] header and side panel problems? #51644

    Thank you.
    Please disable the code you have used above and then let me know.
    I am seeing all the scripts etc loaded twice due to the above code.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 11, 2024 at 8:56 pm in reply to: [Resolved] header and side panel problems? #51641

    Hi,
    Welcome to BuddyDev support.

    Are you using Community Builder/Community Builder Pro?

    If the sidebar menu is not working, There is some plugin throwing javascript error and prohibiting the button from working. You do not need force_theme_header.

    Is your site available online? If yes, Please link. Otherwise, Please share the details about the theme being used and which template pack are you using?

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 8, 2024 at 1:26 am in reply to: [Resolved] Remove the content of members in Buddypress but keep their user account #51635

    HI Gisela,
    Thank you for the questions.

    1. The order remains. The other contents of the user(activity, profile photo etc) gets deleted. The user’s association from the order is removed though.

    2. Sorry, There is no way to guarantee that as each plugin have their own way to handle/perform actions on account deletion.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 8, 2024 at 1:14 am in reply to: Buddy blog pro #51634
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on February 6, 2024 at 9:23 am in reply to: Auto Activate Plugin Doesn’t upload #51628

    Hi,
    Thank you for your patience.

    Please download 1.5.8 and try installing.

    Let me know if it works or not.

    Regards
    Brajesh