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[Resolved] Mediapress comments and Activity Feed comments

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  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 3:13 pm #23057

    hi Brajesh,

    I’m using MediaPress v1.4.4 and have issues with the media comments and how they are processed via the feed. The situation is so:

    1. A comment on the single media page appears also in the feed (good).

    2. A comment on the media via the feed does *not* appear on the single media page (bad).

    3. The lightbox comments are removed on my site as non-relevant (just FYI).

    This is a major problem as users rightfully expect to see comments made on media in the feed to be reflected on the (single page) media itself. We’ve discussed this before (see below), but I’m hoping we can resolve this as it’s quite important for the site.

    Many thanks in advance for your assistance.

    R.

    ps. This topic was started some time ago, and had (at my end) been put on the back-burner. However, it’s become quite urgent, which is why I’ve revived it here. I’ve closed the original thread as being non-helpful, for reference here is the link to that:

    https://buddydev.com/support/forums/topic/mediapress-comments-and-activity-feed-comments/

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 19, 2019 at 5:18 pm #23070

    Hi Richard,
    Does the comments made on media appear on the parent gallery page?

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 5:26 pm #23072

    hi Brajesh,

    good to hear from you!

    Nope. From the media, the comment goes to the activity, but *not* to the gallery page.

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 19, 2019 at 5:30 pm #23073

    Hi Richard,
    Thank you.

    Please do share a screenshot(from activity page showing the media/comment in the activity). That will give me some idea.
    We do have issues with our commenting system, I am just trying to guess the correct reason.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 5:54 pm #23074

    here’s a couple of screenshots which show the successful on-media-comment in the feed:

    https://imgur.com/a/aJQVj1p

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 19, 2019 at 5:57 pm #23075

    Hi Richard,
    Thank you.

    I see that it is from media comment to activity comment sync. It is an issue as we don’t have one activity per media. I am going to think about it a bit today.

    If we move to one parent activity per media, we can easily fix it but there will be issues when the parent activity gets deleted.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 6:02 pm #23076

    hi Brajesh,

    I’m pleased to hear “easily fix”, but I’m not sure I quite understand.

    It seems to me that media->comment->activity sync is working just fine.

    The problem is in activity->comment->media which does not work at all. If that makes it clearer?

    Certainly I can also see that having one parent activity (slot) per media, (via mpp-meta presumably?), would help to solve this. Details notwithstanding 🙂

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 19, 2019 at 6:07 pm #23077

    Hi Richard,
    Thank you.

    The problem is when you comment on a media from media page or the lightbox, we create a new activity instead of activity comment.

    So each of these are activities on their own(should appear in activity as such).

    If we create these as the comment of one parent activity, any comment from media/lightbox will sync to the activity stream. The problem is new comments don’t make the activity to be pushed as new in BuddyPress.

    In other words, the comments will sync in that case but the visibility of activity item (position) in the stream won’t change.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 6:15 pm #23078

    hi Brajesh,

    if I understand you correctly the problem will change, to one where we need to *bump* the activity in the stream. If at this point we have meshed activity->comment->media (and back) sync, then the risk is very worth taking and the next problem can be dealt with.

    There’s a plugin which may be able to assist with your concern/s (if we’re talking about the same thing).

    https://wbcomdesigns.com/downloads/buddypress-activity-bump/

    I’ve been using this successfully recently.

    R.

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on May 19, 2019 at 7:22 pm #23081

    so what I mean is that if you fix the activity->comment->media issue, then I think we very nearly have a fully working system.

    The position of the activity in the stream is a side-show.

    R.

The topic ‘ [Resolved] Mediapress comments and Activity Feed comments’ is closed to new replies.

This topic is: resolved