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BuddyPress Multi Network – Data disappears after registrations

  • Participant
    Level: Initiated
    Posts: 4
    olivier GUY on #38757

    Hi,
    I have the same problem. When a member registers, the WP profile is not correctly saved :
    -the nickname is correct,
    -the first name is empty or filled with the nickname
    -the last name is empty
    -the display name, set as firstName + lastName, is correct (which is strange because first name and last name are empty).

    I have checked the data in the _bp_xprofile_ tables. They are consistent with the profile display : no entry for field 1 and 2 (first name, last name).

    Best regards,
    Olivier

  • Keymaster
    (BuddyDev Team)
    Posts: 19579
    Brajesh Singh on #38765

    Hi Olivier,
    I am not sure why this is happening. I am currently unable to investigate much into it. Have recently recovered from covid, I am avoiding any major task for the time being.

    I am still unable to understand why would this cause any issue with name etc as the plugin filters on tables and does not do anything specific with a field. It does not even know what the fields are.
    Most probably the code syncing names in BuddyPress/BuddyBoss has some kind on conflict with multisite. I will suggest disabling multi network plugin and then investigating the same on multisite.

    I do hope to look into it in future.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    olivier GUY on #38766

    Hi,
    Just in case it can help, I have noticed that in the get_user_meta() array, the properties [first_name] and [last_name] are empty, but the properties [network_xx_first_name] and [network_xx_last_name] are correctly filled (xx being the blog id).
    So I added an action on the wp_login hook :
    -testing if the first_name and last_name properties are empty and if so,
    -filling them with the values found in the subsite related properties.

    NB: it is not possible to use the user_register hook because the data are not yet recorded at this execution stage.

    Best,

    Olivier

  • Participant
    Level: Initiated
    Posts: 4
    olivier GUY on #38767

    Hi,
    I am sorry to hear that you caught Covid. I wish you a full and quick recovery.
    Kind regards,
    Olivier

  • Keymaster
    (BuddyDev Team)
    Posts: 19579
    Brajesh Singh on #38776

    Hi Olivier,
    Thank you for sharing the solution.
    Thank you for the wish. I have recovered from covid, it is just the post covid health issues have limited my current work.

    I hope to look into it sometimes in near future.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 21
    Issam on #39037

    Dear Brajesh,

    First, I hope you’re recovering well from the Covid-19.
    I have written you a message the 25 April but have thought that maybe you have some health problems.
    I would like to notice that my issues are still not resolved and wish your help when you have time.
    Thank you in advance! 🙂

    Regards.

    Here is a copy of my last two messages:

    “Issam on April 25, 2021 at 9:29 pm#38307
    Hi Brajesh,

    You’re right.

    Here is a small recording to show what contain those tables.
    Please refer to: http://somup.com/crfTrtF3tS

    I can also share the admin credentials if a deep investigation is needed.
    Thank you in advance.

    Best Regards.

    REPLY

    Participant
    Level: Initiated
    Posts: 19
    Issam on April 30, 2021 at 1:10 pm#38398
    Hi Brajesh,

    I hope you and your family are doing well!

    Best Regards,
    Issam”

  • Keymaster
    (BuddyDev Team)
    Posts: 19579
    Brajesh Singh on #39070

    Hi Issam,
    Thank you.
    I am back to work now. Let us troubleshoot it next week.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 21
    Issam on #39083

    Hi Brajesh,
    Thank you for your answer and see you next week.

    Best Regards,
    Issam

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