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Mobile menu not clickable when MediaPress is enabled

  • Keymaster
    (BuddyDev Team)
    Posts: 22166
    Brajesh Singh on #17488

    Please wait.. I might be wrong . Those are different js files.

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on #17489

    These are current active plugins.

    BP Post from anywhere
    Deactivate
    This plugin will add an extended feature to the big name “BuddyPress” that will generate Shortcode and widgets for post updates section from activity so you can update post from anywhere in site.

    Version 1.0.0 | By Wbcom Designs | View details
    Select BuddyPress
    BuddyPress
    Deactivate | Settings | Hello, BuddyPress!
    BuddyPress adds community features to WordPress. Member Profiles, Activity Streams, Direct Messaging, Notifications, and more!

    Version 3.2.0 | By The BuddyPress Community | View details
    Select BuddyPress Activity ShortCode
    BuddyPress Activity ShortCode
    Deactivate
    Embed activity stream in page/post using shortcode

    Version 1.1.5 | By BuddyDev | View details
    Select Divi Builder
    Divi Builder
    Deactivate
    A drag and drop page builder for any WordPress theme.

    Version 2.15 | By Elegant Themes | Visit plugin site
    Select Duplicate Post
    Duplicate Post
    Settings | Deactivate
    Clone posts and pages.

    Version 3.2.2 | By Enrico Battocchi | View details | Documentation | Donate
    Select Hide Featured Image
    Hide Featured Image
    Deactivate
    To show/hide featured images on individual posts.

    Version 1.3.1 | By shahpranaf | View details
    Select i2SDK
    i2SDK
    Required by Memberium
    Provides enhanced SDK Library functions for Memberium and 3rd party plugins with Infusionsoft. Required by Memberium.

    Version 3.9 | By David Bullock | Visit plugin site | Check for updates
    Select MediaPress
    MediaPress
    Deactivate
    MediaPress is the most powerful media plugin for BuddyPress . It allows uploading images(photos), videos, audios, documents

    Version 1.4.2 | By BuddyDev | View details
    Select Memberium
    Memberium
    Deactivate | Start Here | Settings | Docs | Support
    Provide membership site functions for WordPress.

    Version 2.62 | By David Bullock | Visit plugin site
    Select Widget Shortcode
    Widget Shortcode
    Deactivate
    Output widgets using a simple shortcode.

    Version 0.3.3 | By Hassan Derakhshandeh | View details

  • Keymaster
    (BuddyDev Team)
    Posts: 22166
    Brajesh Singh on #17490

    Hi Again,
    I see that you have re enabled the post from anywhere plugin.

    I will need your help to solve the issue. I have no idea what is causing the problem on the site.

    You can see the errors in your browser’s console

    https://i.imgur.com/dqsvPTn.png

    In order to fix it, I will suggest using the WP Staging plugin and create a staging environment and try disabling plugins one by one and keep looking at the console for the js error to be gone.

    I don’t see nay other way unless I know more about the current setup.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on #17491

    I perhaps misunderstood and thought you wanted to enable BP Post from anywhere. It is not practical to do a staging environment now. If I disable MediaPlayer everything appears to work. When I enable it I get errors. Could there be a setting in MediaPlayer that is now correct?

  • Participant
    Level: Initiated
    Posts: 12
  • Keymaster
    (BuddyDev Team)
    Posts: 22166
    Brajesh Singh on #17494

    Hi Jean,
    The first things I did was to test MediaPress and I could not recreate the issue. My environment is different though. I am using BuddyPress 3.2 and MediaPress 1.4.2 with Twenty Seventeen theme and I am unable to produce the error.

    I do see the problem on your site related to the MediaElement js player which is used by MediaPress.

    The MediaElement Js player is bundled with WordPress core and all we do is enqueue it using

    
    wp_enqueue_script( 'wp-mediaelement' );
    

    It’s strange and I am not sure of the reason. Your settings as shown in image are correct.

    Can you please disable MediaPress temporarily and let me know. I just want to check quickly if the player is still loaded or not?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on #17495
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 22166
    Brajesh Singh on #17497

    Thank you.

    The error related to MediaPlayer is gone. I also don’t see anything loading the playe js files.

    I am thinking that it is conflict between MediaPress and Divi(theme/builder).

    For now, I am unable to assist as I don’t have access to the current version of Divi Theme/Builder(I do have access to Divi Builder 1.3x as I used ET a few years ago). Will check tomorrow and assist then.

    For now, You may keep the plugin active and we can fix it tomorrow.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on #17498

    Thank you for your efforts tonight. I look forward to more information tomorrow. In the meantime I have re-enabled MediaPress and created a known issues to let our brand new users know that the mobile menu is not working.

  • Keymaster
    (BuddyDev Team)
    Posts: 22166
    Brajesh Singh on #17499

    Thank you for the patience. I am sure looking forward to resolve it tomorrow.

    Regards
    Brajesh

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