New
PeoplePress is here. Community building for WordPress, reimagined. Fast, modern, and built for the communities you've always wanted to run.
See it live

BuddyDev

Search

Mobile menu not clickable when MediaPress is enabled

Tagged: 

  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on September 20, 2018 at 6:30 pm #17509

    Hi Jean,
    Hope you are doing well.

    I will be looking on it in a couple of hours today and will get back to you.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on September 20, 2018 at 7:01 pm #17512

    Thank you. The site is live now and we have had several users complain about the mobile menu not working.

  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on September 21, 2018 at 12:02 am #17520

    Hi Jean,
    I have tested with BuddyPress 3.2, MediaPress 1.4.2, Divi Theme – 3.0.106, Divi Builder 1.3.10 and the menu is working fine.

    Can you please use WP Staging an create a temporary staging and disable everything except the Divi, BuddyPress, MediaPress and check if the menu works on the staging?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on October 20, 2018 at 12:03 am #18148
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 12
    Jean Christofferson on October 20, 2018 at 12:06 am #18149

    Active plugins on virtualdev.wpengine.com:

    BuddyPress
    Deactivate | Settings | Hello, BuddyPress!
    BuddyPress adds community features to WordPress. Member Profiles, Activity Streams, Direct Messaging, Notifications, and more!

    Version 3.2.0 | By The BuddyPress Community | View details
    Select Divi Builder
    Divi Builder
    Deactivate
    A drag and drop page builder for any WordPress theme.

    Version 2.17.2 | By Elegant Themes | Visit plugin site
    Select i2SDK
    i2SDK
    Required by Memberium
    Provides enhanced SDK Library functions for Memberium and 3rd party plugins with Infusionsoft. Required by Memberium.

    Version 3.9 | By David Bullock | Visit plugin site | Check for updates
    Select MediaPress
    MediaPress
    Deactivate
    MediaPress is the most powerful media plugin for BuddyPress . It allows uploading images(photos), videos, audios, documents

    Version 1.4.3 | By BuddyDev | View details
    Select Memberium
    Memberium
    Deactivate | Start Here | Settings | Docs | Support
    Provide membership site functions for WordPress.

    Version 2.62 | By David Bullock | Visit plugin site

  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on October 20, 2018 at 1:44 am #18150

    Thank you for the details Jean. It’s weekend break for us now. I or my team will assist you after Monday.

    Regards
    Brajesh

You must be logged in to reply to this topic.

This topic is: not resolved