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Try again Transcoder set up help – with purchased support

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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 3:55 am #27810

    Hello –

    I purchased the support for the Local Transcoder plugin and I need help configuring and getting it running. I belive my problem is with FFMPEG on my Ubuntu server running on AWS.

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 9:38 am #27811

    Hi Tony,
    Thank you for purchasing the support.

    Please provide access details(ssh) for the server to allow us check it.
    Also, I will need WordPress admin details to check if it is configured properly.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 1:54 pm #27812
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 1:59 pm #27813
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 2:06 pm #27814
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 2:10 pm #27815
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 2:12 pm #27816
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 2:24 pm #27817
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 2:27 pm #27818
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 2:35 pm #27819
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