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Try again Transcoder set up help – with purchased support

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  • Keymaster
    (BuddyDev Team)
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    Brajesh Singh on #27840
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    Tony on #27841
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  • Keymaster
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    Brajesh Singh on #27842
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    Tony on #27843
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    Tony on #27844
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  • Keymaster
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    Brajesh Singh on #27845
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    Tony on #27846
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  • Keymaster
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    Brajesh Singh on #27847
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    Tony on #27848

    i thought i would see thunmbnai.

  • Keymaster
    (BuddyDev Team)
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    Brajesh Singh on #27849

    Hi Tony,
    The current version does not support auto thumbnail. It makes the videos playable on web.

    We do have a version in work which supports thumbnail. I will be checking with my team to see where we are on that and will update you on Monday.

    Thank you
    Brajesh

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