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Try again Transcoder set up help – with purchased support

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  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on February 22, 2020 at 2:35 pm #27820
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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 2:42 pm #27821
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  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on February 22, 2020 at 2:44 pm #27822
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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 2:47 pm #27823

    when i login using solar putty using the same credentials and key file it works.

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 2:51 pm #27824
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 2:56 pm #27825
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  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on February 22, 2020 at 2:58 pm #27826
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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 2:58 pm #27827
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  • Participant
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    Posts: 57
    Tony on February 22, 2020 at 3:01 pm #27828

    yes. pls hold.

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 3:07 pm #27829

    user is brajesh
    I sent kefile via email.

    I haven’t copied/imported the PEM keys before, so hopefully this will work.

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