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Try again Transcoder set up help – with purchased support

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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 3:14 pm #27830

    It seems, It worked. Please allow me to check and get back to you in 30 mins.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 3:20 pm #27831
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 3:24 pm #27832
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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 4:23 pm #27833
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 4:26 pm #27834
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  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 4:28 pm #27835

    permission denied. looks like maybe i am not logged in as root.??

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 22, 2020 at 4:30 pm #27836

    Yes, That seems the only reason. Which account did you use for installing the snap package? That should work.

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 4:32 pm #27837

    funny…same one I am logged into to provide you the sudo access.

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 4:33 pm #27838

    got it! I had to run sudo -i first.

  • Participant
    Level: Enlightened
    Posts: 57
    Tony on February 22, 2020 at 4:34 pm #27839

    please go ahead.
    I ran “usermod -aG sudo brajesh”

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