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  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on November 15, 2021 at 6:14 am #41586

    Hi,

    Thank a lot.

    1) When will the next release be tentatively ?
    2) Yes we wanted it as an admin option.
    Once the post comes to moderation , we move it to a separate category.and can filter by items in that category while viewing. Can this be done as a custom feature request ?

    Regards
    Fourth Frontier

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on November 11, 2021 at 1:17 pm #41555

    1) While viewing an individual item from the moderation queue, it shows the User Id. Is there a way to show the email there, so its easier to respond to user via email if needed.

    Right now the only way is to copy user Id , got to all users and the get corresponding email. It is tedious to do it on an item by item basis

    2) Is there a way to categorize moderation items? E.g. some into support items and some into discussion items

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 20, 2021 at 9:50 am #38717

    Okay, Thanks !!

    I am marking the issue as resolved. Thanks a lot for the prompt support 🙂

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 20, 2021 at 7:22 am #38712

    Hi Ravi,

    Thanks . Its all working good and as expected now 🙂 .

    Just for my understanding, what are the changes you did to fix these ? I listed two below , is there any thing else , any setting or fix you added from your end ?

    – fix 1 – But if you set the setting with the name “Hide reported content from poster” to no.
    – fix 2 – “User Switching” plugin seemed to have helped with not showing “in moderation” label to contributors. before that plugin this functionality wasn’t working , but after installing this plugin it got resolved. Was it the plugin or did you change/add a compatibility

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 20, 2021 at 5:40 am #38708

    Hi ,

    The problem is that now it is not visible to activity author.

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 19, 2021 at 4:49 pm #38702

    Hi,

    I just tried below steps right now:-

    – Changed role of user ‘Aparna’ to contributor and posted “trial as contributor”.
    – Now it is hidden for author (aparna) also.
    – It is visible for Admin with the ‘In moderation’ label.
    – Earlier it was visible for all including author. Now it is visible only for admin (not even author).

    I am unable to share screenshots ,else i would have attached the same . Is it possible to debug via zoom call or google meet for more clarity? Let me know.

    Reverting role of user Aparna to Admin so that you may check again .

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 19, 2021 at 1:59 pm #38698
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  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 16, 2021 at 2:20 pm #38662

    Hi Brajesh and Ravi,

    Thanks for the updates. We will wait for the compatibility update. Overall we loved the plugin , hoping this update will fix our issue . 🙂

    “Delegate moderation capability to user roles” is set as ‘No’.
    In ‘Moderation Manager Roles’ we have chosen ‘Administrator’.

    Should i change any of these ?

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 13, 2021 at 8:43 am #38632

    One more question
    – how can I change the name from which email is being sent in case of moderation? Right now it shows email sent from WordPress.

  • Participant
    Level: Initiated
    Posts: 16
    Fourth Frontier on May 12, 2021 at 12:22 pm #38614

    Hi,

    Yes you are right. If I disable Youzify it works.
    The problem is we need Youzify for the look and feel, so what is the work around here?