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  • Participant
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    Janet B on January 18, 2021 at 3:53 pm in reply to: [Resolved] Ajax Registration, Member Types & Auto Join Groups question #35578

    Thanks! I appreciate the update.

    Janet

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    Janet B on January 18, 2021 at 3:52 pm in reply to: [Resolved] rtMedia Activity URL Preview plugin blocked by Community Builder theme? #35577

    Hi,

    Thanks for the update.
    What I am most concerned about is the URL preview provided by the add-on.
    However, in is sort of a subset of the general idea of being able to paste a media file into the post, in the place you want in the text. As you know, as providers of MediaPress, the default BP and bbP plugins do not support media attachments by users to activities/topics.

    The basic rtMedia plugin provides that functionality, allowing placement of the URL preview or image within the text as desired, with a paste. However, it also seems like I can do that with MediaPress as well – as long as I am only pasting an image, right?

    I was trying to double-check, but I just discovered that I can’t post at all.

    I wanted to attach a screenshot, but when you try to post, the progress circle in the lower left spins endlessly and the post is never saved. I tried it without the image and the same thing happened. I’ve not touched the site in several days, other than to deactivate rtMedia.

    Have changes been made on your end?

    Janet

  • Participant
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    Janet B on January 15, 2021 at 8:33 pm in reply to: [Resolved] Ajax Registration, Member Types & Auto Join Groups question #35539

    No – we are not using any member types pro fields.
    I haven’t tried the default registration page. I was waiting to hear about the Ajax issue – I don’t want to have people trying to use something that is still in flux.

  • Participant
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    Janet B on January 15, 2021 at 5:12 pm in reply to: [Resolved] Ajax Registration, Member Types & Auto Join Groups question #35532

    Please advise on progress with this issue.

    Janet

  • Participant
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    Janet B on January 15, 2021 at 1:14 am in reply to: [Resolved] Page header images issues in CB #35524

    Great news!
    This seems to have worked well.

    Thanks,

    Janet

  • Participant
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    Janet B on January 14, 2021 at 7:31 pm in reply to: [Resolved] rtMedia Activity URL Preview plugin blocked by Community Builder theme? #35513

    OK – I am trying to be patient. It is not your fault, but I have several weeks of frustation with rtMedia already under my belt 😉

  • Participant
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    Janet B on January 14, 2021 at 2:06 pm in reply to: [Resolved] rtMedia Activity URL Preview plugin blocked by Community Builder theme? #35499

    I explained that the fields in question where their fields and not standard to BuddyPress, as well as being spelled incorrectly. Are these “scrapper” or “scaper” fields.

    Nonetheless, I received this further reply, which leaves me thinking the Community Builder theme is simply not going to work.

    Janet

    ————————-

    We tried to check if we can provide you with some custom code but unfortunately, we can’t provide custom code since it’s a js change and first we need to thoroughly check the issue with theme and would require some time as it is a 3rd party theme.

    We will give a minor release for our plugin in next week which may partially resolve your issue, but the rest of the things needs to be fixed by theme developers. ( After the release we will try at our end to provide custom code for the rest of the things but won’t assure as we don’t know how depth we might need to check the theme for the fix )

  • Participant
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    Janet B on January 14, 2021 at 1:48 pm in reply to: [Resolved] Page header images issues in CB #35498

    I’m still waiting for the assistance with that we had hoped to cover yesterday.

    Janet

  • Participant
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    Janet B on January 14, 2021 at 1:46 pm in reply to: [Resolved] rtMedia Activity URL Preview plugin blocked by Community Builder theme? #35497

    I received this info from rtMedia:

    The plugin is currently not working with Community Builder theme because the theme is changing the whole HTML structure of the activity text area in which you post your activity. Also, while posting any activity the theme is removing the hidden input fields which are necessary to generate the preview in saved post.

    Below are some fields which are removed from the form post details –
    – rtmp-url-scrapper-img-embed-data-hidden
    – rtmp-url-scrapper-img-hidden
    – rtmp-url-scrapper-title-hidden
    – rtmp-url-scrapper-url-hidden
    – rtmp-url-scrapper-description-hidden
    – rtmp-url-no-scrapper

    Such structural changes are not handled by default if it’s a 3rd party theme or plugin and is out of the scope of our support policy. So further you may need to contact the theme author, please.

    We apologize for the inconvenience you faced.

    Regards,
    Pooja Muchandikar | QA Engineer
    rtCamp Solutions Pvt. Ltd. | https://rtcamp.com/

  • Participant
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    Janet B on January 13, 2021 at 2:26 pm in reply to: [Resolved] rtMedia Activity URL Preview plugin blocked by Community Builder theme? #35478
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