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  • Participant
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    Jay Anderson on December 19, 2020 at 12:34 pm #34962

    Hi Brajesh,

    no worries and thanks for looking into this for me.

    Jay

  • Participant
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    Jay Anderson on November 29, 2020 at 1:51 am #34697

    Hi Brajesh,

    Just wondering if you had any updates?

    Jay

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    Jay Anderson on October 16, 2020 at 7:52 am #33969
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  • Participant
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    Jay Anderson on October 16, 2020 at 6:55 am #33965
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    Jay Anderson on October 1, 2020 at 4:17 pm #33645

    Thanks Brajesh,

    That’s kind of what I thought.

    Jay

  • Participant
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    Jay Anderson on May 30, 2020 at 7:37 am #30333

    Hello Brajesh,

    I’ve narrowed down the issue to a plugin called WooGlobal cart. The issue occurs when it is activated and disappears when deactivated.

    I have a support ticket into the plugin developer. I will keep you posted on what I find out.

    Thanks for the support,

    Jay

  • Participant
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    Jay Anderson on May 30, 2020 at 1:44 am #30332

    Hi Brajesh,

    I think I have it working now. Not sure exactly how but here’s what I did just in the event someone else runs into this situation.

    1. I added the plugin Real Simple SSl and then activated it. Problem was that it didn’t show the password field and it went right to the protected content on the page.

    2. I then deactivated the plugin and it went back to showing the password field. I then tried the password and it worked. I then cleared the cache on all the web browsers and tried it on them. It all seems to be working.

    So I think the simple mention of the name Brajesh made the Tech Gods fix the issue. LOL

    Thanks again for all the support you give the whole community. I’m sure I am not the only one who appreciates all you do.

    Regards,

    Jay

  • Participant
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    Jay Anderson on May 30, 2020 at 12:19 am #30331
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  • Participant
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    Jay Anderson on May 28, 2020 at 7:00 pm #30306

    Thanks Brajesh,

    Please let me know if you need the to login or anything else.

    Jay

  • Participant
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    Jay Anderson on May 28, 2020 at 5:25 am #30278

    Sorry, forgot to add the link to the screenshot.

    https://imgur.com/a/87uWXon

    Thanks,

    Jay