Replies
Marking it resolved in favour of https://buddydev.com/support/forums/topic/try-again-transcoder-set-up-help-with-purchased-support/
Regards
Brajesh- Brajesh Singh on February 22, 2020 at 8:59 pm in reply to: Try again Transcoder set up help – with purchased support #27863This reply has been marked as private.
- Brajesh Singh on February 22, 2020 at 8:58 pm in reply to: [Resolved] Trans coder thumbnail quality #27862
Hi Tony,
Currently, we ar eusing following command to extract an image"ffmpeg -i {$file} -ss 1.5 -progress {$log_file} -vframes 1 $cover_file_path";It extracts 1 frame from your video at default resolution and uses that as cover.
Currently, we are not aware of a better way to do it as a generalization, so there is not much we can offer with it.
Sorry for the inconvenience.
Brajesh
- Brajesh Singh on February 22, 2020 at 6:10 pm in reply to: Try again Transcoder set up help – with purchased support #27856This reply has been marked as private.
- Brajesh Singh on February 22, 2020 at 5:41 pm in reply to: Try again Transcoder set up help – with purchased support #27854This reply has been marked as private.
- Brajesh Singh on February 22, 2020 at 5:26 pm in reply to: Try again Transcoder set up help – with purchased support #27853
Hi Tony,
Seems you have the cron tab configured as I can see some videos got converted.Since the cron jobs are user specific, you can check it by using the command
crontab -eto see if you added for the WordPress install or not.
PS:- Next private message will provide details on what needs to be done in future if you need to recreate it.
Regards
Brajesh - Brajesh Singh on February 22, 2020 at 5:14 pm in reply to: Try again Transcoder set up help – with purchased support #27851
OOps, I was incorrect.
The preview generation is supported in the current version. I thought, It was still a work in progress.
The current video is not showing that as I had re queued it from your errored out file.
Please try uploading a new file and see if it generates or not?
PS:- I did not check the cron job, do you have it setup?
- Brajesh Singh on February 22, 2020 at 5:10 pm in reply to: Try again Transcoder set up help – with purchased support #27849
Hi Tony,
The current version does not support auto thumbnail. It makes the videos playable on web.We do have a version in work which supports thumbnail. I will be checking with my team to see where we are on that and will update you on Monday.
Thank you
Brajesh - Brajesh Singh on February 22, 2020 at 5:03 pm in reply to: Try again Transcoder set up help – with purchased support #27847This reply has been marked as private.
- Brajesh Singh on February 22, 2020 at 4:59 pm in reply to: Try again Transcoder set up help – with purchased support #27845This reply has been marked as private.