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  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 22, 2020 at 2:24 pm in reply to: Try again Transcoder set up help – with purchased support #27817
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 22, 2020 at 2:06 pm in reply to: Try again Transcoder set up help – with purchased support #27814
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 22, 2020 at 9:38 am in reply to: Try again Transcoder set up help – with purchased support #27811

    Hi Tony,
    Thank you for purchasing the support.

    Please provide access details(ssh) for the server to allow us check it.
    Also, I will need WordPress admin details to check if it is configured properly.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 21, 2020 at 7:48 pm in reply to: [Resolved] BuddyPress Activity Shortcode exclude #27806

    Hi Philippe,
    Thank you for the question.

    The plugin does not support excluding types(nor does BuddyPress core). You can restrict to one or more type using the “action” parameter.

    You can specify them like

    
action=activity_update,updated_profile

    Here are some types for example.

    
activity_comment
activity_update
bbp_topic_create
friendship_created
joined_group
new_avatar
new_blog_post
new_member
updated_profile

    Regards
    Brajesh
    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 21, 2020 at 4:16 pm in reply to: [Resolved] FFMPEG setup #27805

    Hi Tony,
    I am sorry but I am unable to provide much assistance with it.

    You will need to check the FFMPeg log and see if it is throwing some error.

    Here is the command that we are running to convert

    
"ffmpeg -i {$file} -movflags faststart -progress {$log_file} "

    Where $file is the actual video file that is being converted.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 21, 2020 at 4:05 pm in reply to: [Resolved] Mediapress upload photo is not possible #27803

    You are welcome.

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 20, 2020 at 11:19 pm in reply to: [Resolved] Mediapress upload photo is not possible #27796
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 20, 2020 at 11:04 pm in reply to: [Resolved] Mediapress upload photo is not possible #27794

    Hi,
    Thank you.

    Can you please visit Dashboard->Galleries and check if some galleries are appearing there?

    What I am seeing is once we create a gallery on front end, It is created successfully but is hidden. The only reason for this is some gallery properties are not being set.

    Can you please check that.

    Also, Can you disable PublishPress Capabilities plugin temporarily to allow me test it again.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 20, 2020 at 10:43 pm in reply to: [Resolved] Mediapress upload photo is not possible #27792

    Hi,
    Thank you for checking.

    I am not sure what could be wrong. Can you please provide me a guest(normal user account) and link to your site. I can quickly test and check what is wrong.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25348
    Brajesh Singh on February 20, 2020 at 4:32 pm in reply to: [Resolved] Mediapress upload photo is not possible #27790

    Hi,
    Thank you for using MediaPress.

    From the error, It seems that file type is not saved in MediaPress settings.

    Please visit Dashboard->MediaPress->Settings->General
    Do you see file type specified for the Photo, audio, video etc?

    Please make sure it looks like this
    https://i.imgur.com/achwFoi.png

    If it is not, Please add the extension

    For photo:-

    
jpeg,jpg,gif,png

    For Audio:-

    
mp4,flv,mpeg

    For video:-

    
mp3,wmv,midi

    For doc

    
zip,gz,doc,pdf,docx,xls

    Please let me know if that makes it work.

    Regards
    Brajesh