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Brajesh Singh

Brajesh Singh started 27 topic and replied 19341 times

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Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 5:14 pm in reply to: Try again Transcoder set up help – with purchased support #27851
OOps, I was incorrect.
The preview generation is supported in the current version. I thought, It was still a work in progress.
The current video is not showing that as I had re queued it from your errored out file.
Please try uploading a new file and see if it generates or not?
PS:- I did not check the cron job, do you have it setup?
Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 5:10 pm in reply to: Try again Transcoder set up help – with purchased support #27849
Hi Tony,
The current version does not support auto thumbnail. It makes the videos playable on web.
We do have a version in work which supports thumbnail. I will be checking with my team to see where we are on that and will update you on Monday.
Thank you
Brajesh
Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 5:03 pm in reply to: Try again Transcoder set up help – with purchased support #27847
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Keymaster
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Brajesh Singh on February 22, 2020 at 4:59 pm in reply to: Try again Transcoder set up help – with purchased support #27845
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Keymaster
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Posts: 25513
Brajesh Singh on February 22, 2020 at 4:51 pm in reply to: Try again Transcoder set up help – with purchased support #27842
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Keymaster
(BuddyDev Team)
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Brajesh Singh on February 22, 2020 at 4:45 pm in reply to: Try again Transcoder set up help – with purchased support #27840
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Keymaster
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Brajesh Singh on February 22, 2020 at 4:30 pm in reply to: Try again Transcoder set up help – with purchased support #27836
Yes, That seems the only reason. Which account did you use for installing the snap package? That should work.
Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 4:26 pm in reply to: Try again Transcoder set up help – with purchased support #27834
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Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 3:24 pm in reply to: Try again Transcoder set up help – with purchased support #27832
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Keymaster
(BuddyDev Team)
Posts: 25513
Brajesh Singh on February 22, 2020 at 3:14 pm in reply to: Try again Transcoder set up help – with purchased support #27830
It seems, It worked. Please allow me to check and get back to you in 30 mins.
Regards
Brajesh

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