Hi Carmine,
Thank you for re-purchasing the plugin.

I am marking this thread as resolved. If you have any issue, Please do reply as I am leaving the topic open for next 2 days.

Thank you
Brajesh

You are welcome.

Hi Daniel,
My suggestion will be to to use a staging environment and then first use a different theme and test if that works, you can test by disabling individual plugins.

Here is how I test

1. Disable bp-custom.php and check
2. Change theme check
3. Look for the plugins and make a list based on probability of conflict(activity related or exclusion etc plugin have higher priority). Then disable one by one and test.

Also, if you can use a staging environment for this, it will be better.

Regards
Brajesh

Hi Carmine,
Welcome back.

1. To avail automatic update for our plugin, I will suggest installing and configuring BuddyDev dashboard.
https://buddydev.com/docs/buddydev-dashboard/installing-configuring-buddydev-dashboard/

The API Keys are associated with your account here and allows you to seamless upgrade for the free/paid plugins.

2. Since your yearly upgrade has expired, in order to access to the updates, you will need to buy either the plugin or the membership.

The choice between purchasing single plugin and Buddy Pro membership depends on which plugins are you using from us. If you want to use multiple premium plugins, Buddy Pro may be a better choice. If you don’t need multiple plugins, simply purchasing the plugin again will work for you.

Hope that helps.

Regards
Brajesh

Hi Eddy,
Welcome to BuddyDev.

If you are using our BuddyPress multi network plugin, this is an expected behaviour. I am assuming the users were added to your subsite before you activated the bp multi network plugin?

Here is how it works:- WordPress does not store a proper searchable way to which sites a user belongs to. So, the site user’s query is normally slow(uses blog id in prefix of the caps meta).

To overcome it, we store the user/blog association in our own table. The table works by attaching to add user to blog action.

Since the users were existing in your case, they were not added to this table(I realise we lack sync).

We will need a few days to write a tool for syncing existing users to our table(We can put it in BuddyPress tools section).

Another solution, if you do not need user scoping to sub site, you can use Ron’s BP Multi Network plugin.

Regards
Brajesh